If the SD card scan process gets stuck while running the software, try creating an image of the storage media to recover your files.
Steps to create an image of the SD card and recover data:
1. Run Stellar Photo Recovery software, click on Menu icon, and select the Create Image option.
2. From the Create Image screen, select the SD card/drive for which you want to create an image. Click Start Imaging.
3. Specify a location for saving the image file with .img extension. After the process finishes, the image file is saved at your specified location.
4. In the ‘Image created successfully’ screen, you can see the newly created image file. Select the image file from which you want to recover data. Click Scan to start the process.
5. Once scanning is complete, click OK.
6. Select the required media files, and click Recover to save them at the desire
