Stellar Data Recovery | Knowledge Base Articles & Resources

SKB119

What is the refund policy of Stellar Information Technology Pvt. Ltd. (SITPL)?

Stellar Information Technology Pvt. Ltd ("Stellar", "we", "our", "us") stands behind Stellar Software Products ("Products"), and customers ("you" or "your") satisfaction is important to us. To accomplish this, we honor money-back guarantee. Stellar values every customer and works hard to provide an enjoyable experience using ou..

Date Published 14 Dec 2012

Total Views 35256

SKB134

In how many days will Stellar process my refund application?

Generally, it takes around 28 business days for Stellar to process the refund application after the issuance of RMA number...

Date Published 14 Dec 2012

Total Views 10050

SKB135

I do not want to share my personal details, can I still buy the Data Recovery for Mac application?

Sharing of personal details (like name, shipping and billing address, email address and so on) is necessary in order to buy the Data Recovery for Mac application. However, Stellar is committed to maintaining the privacy of the information you share with us. We will not sell, distribute, or rent information about you and your purchases from www.stellarinfo.com to a third party. We will use..

Date Published 14 Dec 2012

Total Views 6073

SKB136

I do not want any promotional or other mails from Stellar. How can I unsubscribe from the Stellar's mailing list?

Stellar sends information regarding its new and upcoming products and services to its customers on regular basis. However, if you wish to unsubscribe from such service, please follow the instructions located at the bottom of the email or send us an email at unsubscribe@stellarinfo.com. We will process such unsubscribe requests within five business days...

Date Published 14 Dec 2012

Total Views 7107