When you want to switch to Manual Subscription, cancel the Automatic Subscription. This will instantly change your subscription plan from automatic to manual.

By stopping the automatic renewal, your card won't be charged automatically at the end of every billing cycle. A reminder about the date and amount of the applicable charges will be sent to you at least 7 days before the expiry date of your subscription plan.

Learn how to cancel Automatic Subscription to switch over to Manual Subscription.

In case, you are facing problems in cancellation of your automatic subscription, contact your software payment gateway. You can call or email them requesting to switch your Automatic subscription to Manual.

There are two payment gateways: Element5 and 2CheckOut.

If you are using Element5, contact below for assistance:

USA - 1800-406-4966; 1952-646-5022

Europe - +49-221-31088-30

Email: support-ordersupport@mycommerce.com

If you are using 2CheckOut, contact at the below email ID for assistance:

Email: pay@2checkout.com

For more help, get in touch with our support team.