If Stellar Data Recovery for iPhone fails to recognize your device, try the following steps to resolve the issue:

  • Make sure you have the latest version of iTunes installed on your PC or Mac.
  • Ensure your iPhone is powered on and at the Home screen.
  • Verify that the USB cable and port are functioning properly. If not, use a different Apple-certified USB cable.
  • If the prompt "Trust this Computer" appears on your iPhone, tap Trust to allow the connection.
  • Try restarting your iPhone to eliminate any temporary software glitches.
  • Reboot your computer to resolve potential system-related issues.
  • Make sure that your Windows or macOS is up to date with the latest software updates.