While you are saving mailboxes directly to Live Exchange using Stellar Repair for Exchange or Stellar Converter for EDB, you may face crashing issue. In that case, the reason is that your mailboxes size is set default to 2 GB and software is not getting permission to recover data over 2 GB. In that case, you need to increase the size limit using ECP or PowerShell command.

You can follow the below steps to complete this task:

Increase size of Single User Mailbox

Using ECP

Step 1 – Login to ECP

Step 2 - Under Recipients, Select the User Mailbox and click on Edit to Increase the Size.

Exchange admin Center

Step 3 - Select Mailbox Usage and click on More Options. Now you can see the option to set Mailbox Limit (Customize the Quota setting for this mailbox).

mailbox usages

Step 4 - Select Customize the Quota setting for this mailbox option. Here, you can change the size of your Mailbox. You can enter any specific size or make it unlimited.

mailbox usage settings

Step 5 – Now Click on Save.

Using PowerShell

To perform this task with PowerShell, You need to run below command.

Set-Mailbox -Identity "Mailbox Name" -IssueWarningQuota unlimited - ProhibitSendQuota unlimited -ProhibitSendReceiveQuota unlimited - UseDatabaseQuotaDefaults $false

Increase size of Exchange Database

Using ECP

Step 1 – Login to ECP

Step 2 - Under Server, Go to Database to modify quota size and click on Edit.

Exchange admin center server settings

Step 3 – Now click on Limits and increase the size of the Database. You can enter any specific size or make it unlimited.

 

Step 4 – Now Click on Save.

Using PowerShell

To perform this task with PowerShell, You need to run below command.

Set-MailboxDatabase "Database Name" - ProhibitSendReceiveQuota 2.3GB -ProhibitSendQuota 2GB - IssueWarningQuota 1.9GB