5. Frequently Asked Questions (FAQs)

1. What is Stellar Undelete Email for Outlook used For?

Stellar Undelete Email for Outlook software is used to recover mails that are knowingly or accidentally deleted from  Outlook Mailbox.

2. Does the software recover deleted e-mails in password protected/secured files?

Yes, the software recovers deleted mails even in the password protected files.

3. Should MS Outlook be installed on the system before executing the recovery process?

Yes, MS Outlook should be installed before executing the recovery process.

4. Can the software recover deleted Calenders/Contacts/Tasks/Journals/Notes folders in the e-mail?

Yes, the software recovers these items efficiently.

5. How do I select Outlook Data File (OST or PST) from my system if location is unknown?

Stellar Undelete Email for Outlook can help you find Outlook Data File (OST or PST) on your system. There is a dedicated Find option in the software through which you can locate a particular OST or PST file and recover it.

6. Can I recover a corrupt Outlook Mailbox file of size more than 2 GB?

Absolutely yes, this tool is capable of recovering Outlook Mailbox file that is more than 2 GB. Please download the demo version and scan your Outlook Mailbox file. You can preview all emails and other mailbox items which can be recovered through this tool.

7. Can the software recover the deleted attachments from the mailbox?

Yes, the software recovers the deleted attachments from the mailbox.

8. Does the software recovers Deleted mails from both OST and PST files?

Yes, the software recovers the deleted mails from both OST and PST files.

9. I have forgotten the path of my Outlook Mailbox file. Can this application search it for me?

Yes, the application can look for Outlook Mailbox file on your system and find it for you easily. There is a dedicated Find option in  the application through which you can locate a particular Outlook Mailbox file and run recover on it.

10. I want to analyze the recovery process. Can I see the log report at a later stage?

Certainly. The application gives you an option to save and view log reports at any point of time. To view and save log reports just follow the following steps:

• On View ribbon, select view 'Log Report'.

• In log report dialog box, click 'Save Log' and save it at a desired location for viewing it anytime.

11. I have an Outlook Mailbox file exceeding 50 GB in size, does the new PST file generated will have same size as that of source Outlook Mailbox file?

For large files, Stellar Undelete Email for Outlook automatically splits the new PST file in small sizes. The size of the split files will depend on the version of Outlook installed on your computer:

If you have Outlook 2007 installed, the new PST will be splitted at approximately 18 GB size.

If you have Outlook 2010 or above installed, the new PST will be splitted at approximately 45 GB to 48 GB in size.

12. After saving my recovered mailbox in PST format. How to view and access the mailbox items?

After you have saved the recovered mailbox in PST format, you can import the PST file into MS Outlook. See Importing PST file in MS Outlook, to know how to import the PST file.