6.3. Working on Alert Management

Alerts can be configured to receive notifications within the software or e-mails about changes made to Exchange server. Also alerts can be categorized based on their severity as Critical, Trouble or Information.

There are several ways Alerts can be accessed:

1. There is a bell icon () on the menu bar from where you can view all the notifications/alerts (If any).

2. The main user interface displays number of alerts under different categories as per priority.

   • Critical - it is a situation where urgent action is required, involves High risk.

   • Trouble - it is a situation where moderate risk is involved.

   • Attention - it is a situation where low risk is involved.

Note : it totally depend on you to categorize which action falls under which kind of Alert.

3. To manage an Alert eg : setting, editing and deleting an Alert. Follow these steps

From the Navigation Pane, click on Admin -> Alert Management, you can do the following actions:

• • Add Alert

  • Edit Alert