5. Frequently Asked Questions (FAQs)

1. How do I know that the software will be able to repair my corrupt database?

The software is available as a demo version that enables you to repair your corrupt database and shows you the preview of the repaired database. Repair database using Stellar Repair for MySQL and preview results for your satisfaction.

2. Is there any limitation in the demo version of the software?

The Demo version of the software repairs the corrupt database and displays the preview of repaired database. To save the repaired database, you need to purchase and activate the software.

3. I started the repair process that is still running for quite some time. How long will the software take to scan and repair the corrupt database?

Time taken by the software while repairing the database depends on multiple parameters. The size of the database, degree of corruption, and number of records in the database are some of the examples that impact the time taken in repairing and saving the selected database. 

4. I am trying to save the repaired database. The software is giving me an error that says "Install 64-bit ODBC driver to save repaired database. Unable to establish the connection". How do I save the database?

The 64-bit ODBC driver is required for saving the database as MySQL or MariaDB database. You need to install the 64-bit ODBC driver and ensure that it is functional.

For more information, refer to Knowledgebase Article.

5. I am getting an error “MySQL server hostname is not valid. Unable to establish connection” while saving the database. How do I fix this error?

To fix this error, verify that the server Host Name/ Server IP address that you have entered is correct.

For more information, refer to Knowledgebase Article.

6. How do I resolve “MySQL installation not valid. Install MySQL to save repaired database” error?

   To resolve this issue, make sure that MySQL is installed on the system. If MySQL is already installed, check whether it is functioning properly.

For more information refer to Knowledgebase Article.

7. How do I resolve “MariaDB installation not valid. Install MariaDB to save repaired database” error?

   To resolve this issue, make sure that MariaDB is installed on the system. If MariaDB is already installed, check whether it is functioning properly.

For more information refer to Knowledgebase Article.

8. I am getting an error “Invalid database username and password. Unable to establish connection” while saving the database. How do I fix this error?

This error comes when you enter an incorrect or invalid User ID and Password. To fix this error verify your credential and enter it again to save the repaired database on the server. 

For more information refer to Knowledgebase Article.

9. Is it possible to know the total number of records recovered after a repair process?

Yes, it is possible to know how many records have been recovered and other such details, please view message log in the bottom pane of application user interface.

10. Can I repair the database created on a Linux-based system?

Yes, you can repair corrupt/damaged database even if it has been created on a Linux-based system. To know how to repair corrupt/damaged database created on a Linux-based system, please refer Repair Database from a Linux System topic of this help manual.

11. Does this repair software make changes to my original file?

The software makes no changes to the original database. It saves the repaired database in a separate folder.

12. Do I need to install MySQL or MariaDB on the system to preview repaired database?  

You can preview repaired databases without installing MySQL or MariaDB on your system.