Stellar Licensing Manager / 5. Child Accounts

5. Child Accounts

Child Accounts are sub-accounts that help manage licenses, resources, and permissions for specific users or groups. They allow admins to allocate and track resources efficiently, while the parent account retains full control.

Its Purpose

Creating Child Accounts lets admin manage and assign licenses, or settings more specifically. The parent account usually controls multiple child accounts, and the Child Accounts menu provides easy access to these features:

License Allocation: Child accounts can be assigned individual licenses, ensuring that different groups or users have the right resources.
Access Control: Administrators can control the permissions for each child account, giving them specific access to features or data while maintaining overall control from the parent account.
Usage Monitoring: The child account menu helps track the usage, allocation, and consumption of resources or licenses at the child account level, which is crucial for managing a large user base or different teams effectively.

To view Child Account information, click the Child Accounts menu in the left pane, and the details will appear in a table format in the right pane.

Name: Displays the name of the child account or user.
Email: Shows the email address associated with the child account.
Status: Indicates the current status of the child account (e.g., Active, Deactivate).
Pool: Refers to the pool assigned to the child account. This may indicate how many resources, like data or mailboxes, the account is allowed to migrate.
Created At: Shows the child account creation date and time, helping administrators track account setup.
Actions: Provides a set of actions that administrators can perform on the selected child account.

The options in the "Action" column are provided to allow administrators to easily manage each child account's licenses and user settings directly. This makes it quicker to allocate or revoke licenses and edit user details, all from one place. It streamlines account management by giving admins the ability to make adjustments as needed, ensuring licenses and resources are properly assigned and access is managed efficiently.

Under Action, click ... and three options are available. These three options are as follows:

Edit User
Allocate Licenses
Revoke Licenses

Each option has been explained below:

Edit User

Edit User option allows you to modify the selected child account. Edit User window appears. Below is a description of each tab and its functionality:

Assign to Pool: Assigns the user to a license or resource pool.

Click Add to Pool, select the pool, and click Update Pool.

Update Roles: Changes the role of the user.

Select User or Admin and click Update Roles.

Reset Password: Reset Password tab allows you to change the password.

Two checkboxes are available.

Force password change on login: Check this box to require a password change upon login.
Use system generated password: Check this box if you want to use system generated password. Once you select the checkbox, you cannot enter a new password.

Click Reset Child Password.

Edit Status: Changes the status of the child account.

Select Activate or Deactivate.

Update Email: Updates the email address for the child account.

Enter new email and click Update Email.

Allocate Licenses

Allocate Licenses option allows you to assign licenses to a child account, enabling them to perform migration tasks.

Under the Actions, click the three dots.
Select Allocate License to open the Allocate Licenses window.
Click Add Product you want to allocate a license for.

Note: After you add a product, the details appear, including the duration, availability, and edition.

After you select a product, enter the number of licenses in the Quantity to Assign box.
Click Assign Licenses.

Revoke Licences

Revoke Licenses option lets you remove licenses allocated to a child account.

Under the Actions, click the three dots.
From the drop-down, select Revoke Licenses.
Revoke Licenses window opens.
Click Revoke Licenses.

Create Child Account

Creating a Child Account in the Stellar Licensing Manager is a straightforward process that can be done by an Admin user.

Click Child Accounts menu in the left-hand pane. Child Accounts screen appears on the right side.
Below the user logo, click Create.
Create Child Account window appears. You need to enter the following details:

Name: The full name of the child account user.
Email: The email address for the child account (usually this will be the user’s login email).
Role: Assign role to the child account.
Pool: Select appropriate pool.

Click Create.

A single page on the Child Accounts menu shows up to 10 reports only. To view other reports page, navigation buttons are provided below the table.

The following are the page navigation buttons available

To display more rows, check the box next to "Rows per page."
<< : will display the first page.
< : will display the previous page.
> : will display the next page.
>> : will display the last page