4.4. Activating the Software

Online Activation-

After the scanned files are previewed, you need to activate your copy to save recovered data. An 'Activation Key' is required to activate your copy of the software and save data. You will receive an activation key through email after purchasing the software.

Note: Make sure that you have an active Internet connection.

To activate the software online:

1. Run Stellar Data Recovery software.

2. Click the Unlock To Full Version button. 

3. It will show the Activation dialog box as shown below. Enter the activation key and click Activate button to activate the product.

Note: If you don’t have the activation key, click Get it now button in the Activation dialog box to purchase the software.

4. Once the order is confirmed, an Activation Key is sent to the email which you provided while purchasing the software.

5. Paste or type the Activation Key (received through email after purchasing the product) and click Activate button (Please ensure an active Internet connection).

6. Stellar Data Recovery automatically communicates with the license server to verify the entered key. If the entered key is valid, activation is completed successfully.

7. Activation Successful message would be as shown below: 

8. Click OK.

 

Offline Activation-

Offline Activation is a manual method of activating the software when the online activation is not available.

To activate the software offline:

1. Run demo edition of Stellar Data Recovery software.

2. Click the  More Options button and select the Offline Activation option to proceed.

3. Offline Activation dialog box appears.

4. A Registration ID is generated on this window. To generate the License Key, you need to send an email with both the Registration ID and the Activation Key that you receive after purchasing the software, to support@stellarinfo.com.

Note: You can also click on the Send button, to generate an email automatically with the Registration ID. Manually add the Activation Key to this email and send it to support@stellarinfo.com.

5. The details you have sent will be verified, and a License Key will be provided upon successful verification.

6. Enter the License Key in the Offline Activation window and click Activate.

7. ‘Stellar Data Recovery Activated Successfully’ message is displayed. Click OK.

 

Activation Errors and Solutions

User might encounter Activation issues while activating the software. Below are some common issues and their solutions:

S.No.	Error	Solution
1.	Invalid Activation Key	Double-check the activation key for any typos or mistakes.
2.	Activation Failure Due to Blank Spaces	Remove blank spaces around the activation key before pasting it.
3.	No Internet Connection (Online Activation)	Ensure your computer is connected to the internet. Re-start the router if needed.
4.	Previous Version Conflicts	Uninstall any older versions and reinstall the correct version.
5.	Offline Activation Issues	Follow offline activation steps carefully or generate an offline activation file.
6.	Activation Server Timeout	Wait a few minutes and try again. If it persists, check if the server is down.
7.	License Key Expired	Check if your license is still valid. Contact support to renew it if expired.
8.	Maximum Activation Limit Reached	Deactivate on another device or contact support to reset the activation limit.
9.	Incorrect Time/Date Settings	Ensure your computer’s date and time are set correctly. Adjust and try again.
10.	Activation Code Not Found	Verify you’re using the correct activation code from your email.
11.	Activation Code Already Used	Ensure the code is not already used on another device or contact support.

 

Note: If you have tried all the troubleshooting steps and still cannot find a solution, you can visit Stellar support to get help and resolve the issue.