5. Frequently Asked Questions (FAQs)

1. What does demo version of the software do?

Demo version of the software shows preview of all data but after saving as PST file, when you open the saved mail items:

• If you open a e-mail:

  • In the 'Sender information', To:, cc:, and bcc: is not shown.

  • In 'attachment', attachment name will be displayed but will show as blank when opened.

  • 'Subject' of the mail will be shown.

  • 'Mail body' will be shown.

• If you open the Calender: Location information will be shown as demo; Current date will be shown for Start date and End date.  

• In the Task: Owner will be demo; Current date will be shown for Start date and End date.

• In the Contacts: Name of the contact will be shown; e-mail Id will not be shown; in place of address 'demo' will be shown.  

You can save all the converted data in the registered version. To save the converted mailbox, you need to purchase and register the software.

2. Can I convert address book and New Group in GroupWise?

Yes, you can convert address book into a PST file. New Group will be shown as Distribution List in the converted PST file.

3. How much time will the software take to convert mailbox to a PST file?

The time taken in converting mailbox items is dependent on the amount of the items.

4. Does Stellar Converter for GroupWise makes any change to my mailbox while conversion?

No. It only creates a PST, MSG, EML, RTF, PDF or HTML file as selected by the user. Original GroupWise mailbox is kept as it is.

5. Can I save the converted contacts?

Yes. Contacts can be saved in .csv format.

6. Can I convert remote, caching, or archive mailbox to PST?

Yes, you can convert remote, caching, or archive mailbox to PST. To do this, refer to Connect to GroupWise Server to Convert Mailboxes.

7. Can I convert all Groupwise mailboxes to PST?

Yes, you can do this by using the Batch Conversion module. This feature is available in the Technician edition of the software.