4.1. Select and Repair File

If you know the location of the PST or OST file, then you can directly specify the location and start repairing e-mails of that file. If you do not know the location, then you can search the required PST or OST file by using the search functionality of Stellar Repair for Outlook.

It is advised to disable your antivirus software before scanning because, in some instances, there is a possibility that the mailbox you are attempting to repair contains virus-infected attachments. Thus, your vigilant antivirus software will take immediate action to protect your system by flagging and moving the potential threat to quarantine, due to which you will not be able to retrieve those files entirely, as shown while scanning.

Steps to select and repair file:  

1. Run Stellar Repair for Outlook.

2. Select Outlook Data File for Repair window appears when the software launches. Alternatively, you can also open Select Outlook Data File for Repair window from File menu or Home ribbon.

3. There are two tabs available to select the PST or OST files: Choose Mailbox Manually and Profile List.

(I) Choose Mailbox Manually: This is the default selected tab. Use this tab when the file location is known.

There are two options to select PST or OST files: Browse and Find.

(i) Browse: Use Browse button if you are aware OST or PST file location.

a) Click on Browse button, locate PST or OST file and then click Open.  

b) Click Repair to start the repairing process.

c) After the process is completed a Repair Complete dialog box appears with a message, "Selected file repaired".

d) Click OK.

(ii) Find: Use Find button to search for OST or PST files on your system's drives, folders, and subfolders.

a) Click Find, Find Outlook Mailbox window appears.

b) Select the drive from the drop-down list. However, you can only select one drive at a time.

c) Click Find button to start the search process.

d) If you wish to stop the search process, click Stop.

e) After the search is finished, Find Complete dialog box appears with the number of files found. Click OK.

f) The list of files found in the selected drive is displayed in the Results section. Select the file you want to repair, only one file can be selected at a time.

Note: If you want to clear the search result, click Clear List.

g) Click Repair button to start the repairing process.

h) After the process is completed a Repair Complete dialog box appears with a message, "Selected file repaired".

i) Click OK.

(II) Profile List: Use this tab to list all the configured outlook profiles from your system.

a) Click this tab, List configured profiles dialog box is displayed.

Note: Only once you need to list configured profiles.

b) Click List Profiles button to list all the outlook profiles from your system. Total number of listed profiles are displayed.

c) From the list, select the required outlook profile.

d) Click Repair to start the repairing process.

e) After the process is completed a Repair Complete dialog box appears with a message, "Selected file has been repaired".

 f) Click OK to complete the process.

Note: To save repaired file, click Save Repaired File button.

After the repair process is completed, the software provides a preview of the repaired files. See Preview Repaired Files.