4.1. Select and Repair File

Stellar Repair for Outlook provides a feature to identify and list all available outlook profiles automatically. If you know the location of the PST/OST file, then you can directly specify the location and start repairing e-mails of that file. If you do not know the location, then you can search the required PST/OST file by using the find functionality of Stellar Repair for Outlook.

It is advised to disable your antivirus software before scanning because, in some instances, there is a possibility that the mailbox you are attempting to repair contains virus-infected attachments. Thus, your vigilant antivirus software will take immediate action to protect your system by flagging and moving the potential threat to quarantine, due to which you will not be able to retrieve those files entirely, as shown while scanning.

Steps to select and repair file:  

1. Run Stellar Repair for Outlook.

2. List Configured Profiles dialog box is displayed when the software launches.

3. Click List Profiles button to list all the available outlook profiles automatically.

Note: Only once you need to list configured outlook profiles.

4. After outlook profiles are listed, Select Outlook Data File for Repair window appears with number of listed outlook profiles.

Note: Alternatively, you can also open Select Outlook Data File for Repair window from File menu or Home ribbon.

5. There are two tabs available to select the PST or OST files: Profile List and Choose Mailbox Manually.

1. Profile List: Use this tab to repair listed outlook profiles.

(a) From the list, select the required outlook profile.

(b) Click Repair to start the repairing process.

(c) After the process is completed a Repair Complete dialog box appears with a message, "Selected file has been repaired".

Note: To save repaired file, click Save Repaired File button from Home ribbon.

(d) Click OK to complete the process.

2. Choose Mailbox Manually: Use this tab when the file location is known.

There are two options to select PST or OST files: Browse and Find.

(i) Browse: Use Browse button if you are aware PST or OST file location.

a) Click on Browse button, locate PST or OST file and then click Open.

b) Click Repair to start the repairing process.

c) After the process is completed a Repair Complete dialog box appears with a message, "Selected file has been repaired".

Note: To save repaired file, click Save Repaired File button from Home ribbon.

d) Click OK.

(ii) Find: Use Find button to search PST and OST files on your system's drives, folders, and subfolders.

a) Click Find, Find Outlook Mailbox window appears.

b) Select the drive from the drop-down list. However, you can only select one drive at a time.

c) Click Find button to start the search process.

d) If you wish to stop the search process, click Stop.

e) After the search is finished, Find Complete dialog box appears with the number of files found. Click OK.

f) The list of files found in the selected drive is displayed in the Results section. Select the file you want to repair, only one file can be selected at a time.

Note: If you want to clear the search result, click Clear List.

g) Click Repair button to start the repairing process.

h) After the process is completed a Repair Complete dialog box appears with a message, "Selected file has been repaired".

Note: To save repaired file, click Save Repaired File button from Home ribbon.

i) Click OK.

After the repair process is completed, the software provides a preview of the repaired files. See Preview Repaired File, for more details.