5. Frequently Asked Questions (FAQs)

1. Why do I need BitRaser File Eraser?

BitRaser File Eraser helps you to securely and permanently erase files, applications and internet traces from your system thereby ensuring your data privacy. Also, the 'Erase Free Space' feature of the software completely erases data in the free space (free hard drive space) which leaves no possibility of data to be recovered.

2. I am having trouble using BitRaser File Eraser on my Windows 7 or Windows 8 computer. What can I do?

To successfully run BitRaser File Eraser on a Windows 7 or Windows 8 computer, make sure that your Windows is up to date with the latest Microsoft Windows updates.

3. Is it safe to use BitRaser File Eraser for erasing free space of my hard drive's primary partition?

Yes, it is secure to use BitRaser File Eraser to erase data in the free space of hard drive's primary partition as it removes the free space left after deletion of files and folders.

4. What if data of the application traces are not erased after the complete erasure process?

It happens in the case, you have not closed the application during erase process or if you are viewing newly created files and folders after the application has restarted on completion of an erasure process.

5. Can I erase a specific file using the software?

Yes, you can erase some specific files by adding them to the erasure list or you can also erase selected files through Search & Erase option.

6. Does BitRaser File Eraser remove data beyond recovery?

Yes, BitRaser File Eraser removes data beyond recovery.

7. What if the data of System Traces are not erased after completion of an erasure process?

This problem arises in case you are viewing the recently created files or folders, as the Operating System automatically creates some system traces at different time intervals.

8. Which algorithm should I choose for best erasure?

It depends upon how many times an algorithm overwrites the data precisely or the number of passes used to erase the data. More the number of passes used by the algorithm, the more effective it is. Each algorithm performs a different set of features from where you can choose the suitable algorithm as per the requirement. See Erasure Algorithms, to know more.

9. What if the application is taking too long to erase the data?

It depends on the size of the data you are erasing, configuration of the system and the algorithm you are using to erase the data. A large amount of data, lesser configuration and more number of passes may consume more time for erasure.

10. I don't want to clear all my Internet activities. How can I do that?

BitRaser File Eraser provides you with an option of erasing all or some specific traces of Internet Activities.

11. Can I get the reports of the data I have deleted so far?

Yes, BitRaser File Eraser provides erasure reports. See Reports for more details. 

12. Can I save and preview the erasure reports? 

Yes, you can do it. See Save and Preview section to know more. 

13. What if I lose or misplace erasure reports on my system, what can I do? 

The application provides functionality to send erasure reports to Cloud so it could be secured even when not in use. See Send Report to BitRaser Cloud to know more.