CASE STUDY

Ransomware Recovery: Madrid Pharmacy Restores SQL Data from Encrypted DB

Securing Patient Care with Strategic Recovery via Stellar Toolkit for MS SQL

Introduction:

A Spanish pharmacy based in Alcala de Henares, Madrid committed to delivering top-notch healthcare services, encountered a significant challenge when a ransomware attack encrypted their SQL Server database. This unforeseen incident crippled their ability to efficiently manage drug stocks, historical sales, and sensitive patient information, escalating risks to patient safety. The deployment of Stellar Toolkit for MS SQL software enabled the recovery of 70% of their pivotal data, thus sustaining operational continuity and safeguarding patient care.

Background:

Under the leadership of Sandra P.S., main pharmacist and proprietor, a Pharmacy in Alcala de Henares, Madrid, Spain operates in a highly competitive healthcare sector where precision in data management is critical. The encryption incident on May 26th, caused by BlackHunt ransomware, rendered vital data inaccessible, disrupting the pharmacy’s capability to maintain accurate drug inventories and historical sales records—key components in ensuring safe patient care and operational efficiency.

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Statement from the customer:

Thanks to Stellar Software, I recovered 70% of my lost work, saving me months of manual data recreation. I'm deeply grateful to the entire team for their support and this invaluable tool.

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Impact on the Business:

The database encryption by ransomware attack compelled the pharmacy to revert to an outdated system, hindering effective operations. The absence of current data posed serious threats to patient safety due to potential medication dispensing errors and had severe financial implications, risking both stockouts and surplus inventories.

Attempted Solutions:

Initially, Sandra P.S. sought other backups of the database, only to find them erased as well. The urgency to find a viable solution escalated as the pharmacy struggled to uphold its service standards.

Solution and Benefits:

In her search for assistance, Sandra reached out to Stellar's tech support and received exemplary service despite language barriers. The Stellar Toolkit for MS SQL software proficiently restored 70% of the encrypted data, significantly minimizing the manual data recreation required. This pivotal recovery enabled the pharmacy to quickly regain operational stability while continuing to restore the remaining data.

Conclusion:

Implementing Stellar Toolkit for MS SQL turned a potentially catastrophic situation into a manageable challenge. Madrid-based Pharmacy not only recovered crucial data but also ensured continuous patient safety and business operations. This solution provided both immediate relief and a sustainable path forward in the face of adversity.

SQL Database Recovery Tool

Stellar Repair for MS SQL is recommended by MVPs and SQL database admins worldwide to restore SQL database with minimal downtime. It repairs corrupt SQL database (MDF and NDF) files and restores all the objects. It supports SQL 2019, 2017, 2016, and lower versions.

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Statement from the customer:

Thanks to Stellar Software, I recovered 70% of my lost work, saving me months of manual data recreation. I'm deeply grateful to the entire team for their support and this invaluable tool.

Sandra P.S., Main Pharmacist and Owner

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Client Name

Sandra P.S., Main Pharmacist and Owner

Business Need

Recovery of encrypted SQL Server database to ensure patient safety and business continuity.

Challenges

Loss of critical drug, stock, and sales data compromised patient safety and operational efficiency.

Solution

Deployment of Stellar Toolkit for MS SQL, supported by empathetic and efficient technical support.

Stellar Toolkit for MS SQL

Benefits

Stellar Toolkit for MS SQL quickly restored 70% of our data, reducing manual work and accelerating recovery. Thanks to the support team for their essential help.