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    Windows Data Recovery - Standard

    How to Fix Error Code 0x80070005


    Table of Content

      Summary: Error Code 0x80070005 — also known as ‘Access Denied’ error — is a type of Windows update error. It occurs when the system or user lacks the required files or permissions to change settings at the time of Windows update. As a result, Windows update installation is aborted, and the user starts to experience issues like system slow down, abrupt system restart, and crash — Blue Screen of Death (BSOD). To recover your data lost due to any of the mentioned reasons, download Stellar Data Recovery software.

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      Windows updates are a critical part of the Windows Operating System. These updates bring much-required security patches, driver updates, more features, and stability for the system. While the Windows update process is seamless in most cases and for most users, there can be a case where you may see the error code 0x80070005 while installing Windows updates. Most users who run across this issue seem to wonder as to how to Fix Error Code 0x80070005.

      The Windows update error 0x80070005 indicates that the system user doesn’t have the required permission, or the system update is missing some critical files that are required for installing the update.

      This may also indicate an underlying issue with your hard drive such as a bad sector that corrupts the system or update files downloaded and saved on your storage media.

      How to fix Error Code 0x80070005

      Follow the steps in the given sequence to fix the Windows update error 0x80070005 without data loss or any further complications.

      Step 1: Backup your Critical Files Immediately

      Before you start fixing the error, back up your important files. In case any file is not found, follow Step 2 to learn how you can get back those missing files. Once you have backed up all the files, proceed with the next steps on how to fix the Windows update error code 0x80070005.

      Step 2: Recover Files Lost Due to the Error Code

      If by any chance you were not able to create a backup, Stellar Data Recovery Software is your best bet for a secure and quick recovery of your files, documents, photo, videos, etc. lost due to error code: 0x80070005. The software can recover data from any kind of data loss scenario and from any Windows storage device like HDD, SSD, USB, etc.

      Watch and follow this video guide to get back the files lost due to error 0x80070005 with Stellar Data Recovery software. Then copy or save the recovered files directly onto your backup drive.

      https://youtu.be/bBseRC1UVWk

      Once you have all the important files in the backup, check them for any corruption. If you find your photos or videos corrupt, follow this guide to fix the drive corruption.

      Step 3: Check the Disk Space

      Let’s start with the basics. Windows update requires adequate storage space to apply the update successfully. So before downloading the updates, make sure your system has enough storage space to accumulate the updates, else you may run into issues and may need to fix problems with Windows updates.

      Also, the upcoming System Update requires almost 7GB of free space for installation.

      In case your system is running out of storage, copy data from the user-profile folders (Desktop, Documents, Music, etc.) to a different volume or external storage media.

      Step 4: Use Windows Updates Troubleshooter

      Windows provides a dedicated troubleshooter wizard to fix all Windows update-related issues quickly. Follow the steps to use the Windows Update Troubleshooter and fix the Windows error 0x80070005.

      How to Fix Error Code 0x80070005
      how to fix windows update error 0x80070005

      For Windows 7 & 8

      1. Open Control Panel
      2. Click on System and Security >Troubleshooting and then click Fix problems with Windows Update
      3. Click Advanced
      4. Select Apply Repair Automatically and then click ‘Run as Administrator.’
      5. Click Next and let it finish

      In a Windows 10 PC,

      1. Press Windows + X and click ‘Settings.’
      2. Go to ‘Update & Security and click on Troubleshoot
      3. Click on Windows update
      4. Click ‘Run the troubleshooter’.
      5. Grant admin permission and follow the troubleshoot wizard to apply fixes

      Step 5: Run SFC

      SFC or System File Checker is a Windows inbuilt utility that lets you scan and repair damaged and corrupt system files that might be hindering the update installation.

      SFC Command
      ,

      To run the SFC scan,

      • Open the command prompt in Windows PC
      • Type sfc /scannow and hit Enter key.
      • Wait for a while till the scan and repair process is finished

      Step 6: Scan for Virus and Malware

      Run a malware scan using the inbuilt Windows Defender app. Make sure the app is updated. However, if you can, get a premium subscription or trial version of the popular malware scanner—Malwarebytes—to scan your system for malware infection.

      After the scan, just restart your PC, then download and install the Windows Updates. If you still see the same error, manually install the Windows updates.

      Step 7: Manually Update the Windows

      When everything fails to fix the Windows update error code 0x80070005, follow these instructions to update your Windows manually — Windows Update Catalog is a repository from where one can download the Windows cumulative or significant updates and install them manually—just like any other program.

      • Go to Settings>Update & Security>Windows Update
      • Click ‘View Update History’ and note down the Windows Update version code
      • Then visit Windows Updates Catalogue
      • In the search bar, type your update version code and press ‘Enter’ or click the ‘Search’ button
      Microsoft Update Catalog
      • Click the ‘Download’ button.
      • Click the update download link and then install the downloaded update in your Windows PC
      Microsoft Update Catalog
      • Restart system

      If you see any error or update is not installed successfully with the manual method, reset your PC.

      Step 8: Reset Windows Installation

      Please note that when you reset your PC, your personal files in the C: volume are deleted—think of it as fresh Windows installation.

      This option can surely fix error code 0x80070005. So before following the below steps, backup if you haven’t already!

      • Press Windows + X and click ‘Settings’, and then Click ‘Update & Security.
      • Under ‘Reset This PC’ click ‘Get Started’ button and follow the Windows PC Reset on-screen instructions.

      In case you still face a problem, reinstall Windows using the Windows installation disc.

      Conclusion

      Before updating Windows, always back up! While Windows update installations are mostly error free, there may be a chance that you may lose your file if the update doesn’t install successfully. This may occur due to faulty updates or access denied error. Windows update error code: 0x80070005 indicates that the user doesn’t have the required permission due to which installation has failed or aborted.

      Sometimes, faulty updates delete your files. It happened during the last major Windows October 2018 update release, which deleted the ‘Document’ folder after installation. In all such scenarios, use a specialized backup or windows data recovery software such as Stellar Data Recovery.

      FAQ

      Windows update error 0x8007005 indicates that the system user lacks permissions or the system update does not contain critical files needed to install the update.

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      About The Author

      Aruna Attri linkdin

      Aruna Attri is a Senior Data Recovery Expert at Stellar®. She is a technology blogger and Windows expert. She has experience in Windows data recovery domain. She loves to troubleshoot Windows issue and write technical tips and tutorials.

      26 comments

      1. Thank you, used the SFC method and was able to install the newer updates, one at a time, one restart at a time. Windows and MS are such a headache.

      2. Hi, I have followed the given steps but not worked for me. I am getting the 0x80070005 error after downloading the updates while restating the machine for applying the updates.

        1. Hi Lokesh, if you followed all the given steps and not fixes your issue then kindly visit the Microsoft Community forum. Where you will find the help from MVP in deep concern. But if you have any data loss situation so you can try Stellar Data Recovery. Thanks

      3. I tried to turn on a Window feature and this error occurred, I followed your steps and still the error exists. Can you give me specific instructions in my case here?

        1. Hi Lynn Bennett,
          If you followed all the steps listed on this blog and still not fix this issue. Then kindly visit Microsoft Community Forum. There you can get useful deep information to resolve these issues by MVPs. Thanks

      4. Hi, I’m trying to install a proctoring tool on some systems and getting this error. On Clicking Ok the software does get installed and users are able to access it. But it can cause an issue if I’m trying to push the application via SCCM. The systems have various restrictions and hardening place via Group policy. Please share your suggestions/views on this?

        1. Hi Prashant, First you can try the manual steps described in this blog. If not able to fix this issue then you can visit the Microsoft Community forum to find deep solutions. There you will get advice from the MVPs. Thanks.

        1. Hey Irshad, you can read this blog to resolve 0x80070005 error. We have described all fixes in detail. If we talk about your another error code0x80070003 so this error encounter while trying to install new windows 10 version. You just need to go to Setting >Update & Security >Troubleshoot > Run The Troubleshooter. It will help to find out the exact solution. Thanks

      5. Log on to administrator account and then create new administrator user in user section. Control Panel –> User Accounts –> Manage User Accounts and then add new administrator user in User Accounts window with same details as your previous login user id and domain.
        Then restart your computer to update domain policies and then you can access file and error will be gone.

      6. Hey Aruna,
        I tried to turn on a Window feature and this Error Code 0x80070005error occurred, I followed your steps and still the error exists. Can you give me specific instructions in my case here?

        1. Hello Jonathon,
          Please follow all the steps given above on the blog. We described in detailed. But here I will suggest you back up your files immediately. If you find yourself in data loss situation so you can try Stellar Data Recovery Standard for windows.

      7. I accidentally click on something in security and permission, and due to this I can no longer access my other application. Error code 0X80070005 access denied appeared. I read all things above and run update troubleshooter, SFC and scan my pc with antivirus but it did not fix it. How can I get back to it’s previous setting and access my application?

        1. Hi Jaqueline,
          Please make sure you applied all these steps to fix this error if you have the previous backup so you can get back to the previous setting and access your application. If you do not have so, you should update your OS properly. Take your data backup first to avoid any data loss. In the data loss situation, you can use Stellar Data Recovery software. Thanks!

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