Table of Content
    Repair PST File

    Best Free Methods to Repair Outlook PST Files


    Table of Content

      Summary: This guide includes step-by-step instructions to repair corrupt PST file using the Microsoft's free PST repair tool - Inbox Repair tool or ScanPST.exe. It also covers an advanced Outlook Repair tool from Stellar® that can help repairing PST files, when ScanPST.exe is unable to fix them.

      Microsoft Outlook uses PST (Personal Storage Table) files to store a copy of messages, calendar events, and other mailbox data on the local storage. Nevertheless, PST files are susceptible to corruption due to a variety of factors and reasons. A large number of Outlook users are unaware of the causes of corruption in PST files and the procedures involved in fixing damaged PST files. In this guide, we will explain the reasons for the corruption in PST files and see how to repair the PST files using free tools, like ScanPST.exe.

      Reasons for PST File Corruption or Damage

      PST file corruption can occur due to several reasons, such as:

      • Incompatible or faulty add-ins
      • Improper or forced system or application shutdown
      • System or Outlook application crash
      • Unexpected system reboot
      • Bad sectors on hard drive
      • File system errors
      • Large PST file size, particularly in older Outlook versions
      • Storing PST files on a network server or storage
      • Intrusion by viruses or malware

      Free Method to Repair Outlook PST File

      ScanPST.exe, also known as the Inbox Repair Tool, is a free utility provided by Microsoft, designed to diagnose and repair errors in PST files. This tool is meant to serve as the first line of action (the first tool to run) in fixing corruption in Outlook PST file. The tool can help Outlook users fix minor PST corruption or errors caused by system or app glitch.

      Outlook SCANPST repair tool can help you fix the following errors in Outlook, which might appear while accessing the Outlook account or importing the corrupt PST file to Outlook:

      • Cannot start Microsoft Outlook. Cannot open the Outlook Window.
      Cannot start Microsoft Outlook. Cannot open the Outlook Window
      • The file xxx.pst is not an Outlook data file (.pst).
      The file xxx.pst is not an Outlook data file (.pst).
      • Something is wrong with one of your data files and Outlook needs to close.
      Something is wrong with one of your data files and Outlook needs to close.

      These errors are usually a result of corrupt or damaged PST file.

      Steps to Use the SCANPST.exe to Repair PST File

      To run and use Inbox Repair tool (ScanPST.exe), you should first know its location. Based on the Outlook version and the Windows operating system, the location of ScanPST.exe tool may vary. Here are the default locations:

      • In Outlook 2019
        • 32-bit Windows: C:\Program Files (x86)\Microsoft Office\Office19\
        • 64-bit Outlook: C:\Program Files\Microsoft Office\Office19\
      • In Outlook 2016
        • 32-bit Windows: C:\Program Files (x86)\Microsoft Office\Office16\
        • 64-bit Outlook: C:\Program Files\Microsoft Office\Office16\
      • In Outlook 2013
        • 32-bit Windows: C:\Program Files (x86)\Microsoft Office\Office15\
        • 64-bit Outlook: C:\Program Files\Microsoft Office\Office15\
      • In Outlook 2010
        • 32-bit Windows: C:\Program Files (x86)\Microsoft Office\Office14\
        • 64-bit Outlook: C:\Program Files\Microsoft Office\Office14\

      Once you’ve located the ScanPST.exe, follow these steps:

      1. Exit MS Outlook (if it is open).
      2. Launch ScanPST.exe as administrator.
      Launch ScanPST.exe as administrator
      1. Click on Browse to locate and select the corrupt PST file.
      Click on Browse to locate and select the corrupt PST file

      The default location of PST file in Outlook may vary. The default path (in Outlook 2013 or later) is: C:\users\YourUserName\Documents\Outlook Files\

      1. After selecting the damaged PST file, click Start to scan the PST file for errors.
      2. After scan, the tool will show errors or inconsistencies in the PST file, if it finds any. Then, select Repair.
      3. The repair task may take a while to complete. This depends on the size of the PST, corruption level, and the system resources.
      4. Once the PST repair is finished, you can open your Outlook and see if you’re able to access all emails.

      Limitations of Free PST Repair Tool (SCANPST)

      Despite its usefulness, ScanPST.exe has several limitations:

      1. In some cases, the tool may not be able to fix all errors. So, you need to run the tool multiple times to get all the errors fixed.
      2. ScanPST.exe may lead to data loss as it repairs the PST file by purging mail items that are deemed as bad or beyond repair. So, make sure to back up the PST file before repairing.
      3. The tool can sometimes hang or crash during the repair process. This may happen when you try to repair a PST file which is too large (larger than 2 GB) or severely damaged or corrupt.  

      Alternative Method to Repair PST File

      If ScanPST.exe fails to repair PST file, you can use third-party PST repair tools, such as Stellar Repair for Outlook. It’s a more robust solution designed to handle severe PST file corruption and provides several other features and options for effective recovery of mail items from corrupt, damaged, or encrypted PST file.

      Stellar Repair for Outlook is an advanced Outlook repair and recovery tool, which serves as the ultimate solution to fix all kinds (and degrees) of corruption in PST file and recover all the data. In fact, it assures complete recovery, irrespective of the size of PST file and level of corruption.

      It offers a range of features, including:

      • The tool can help recover all emails, attachments, contacts, calendar events, and more from corrupted PST files with complete integrity and precision.
      • It can repair encrypted and/or oversized or large PST file (up to 50 GB or larger).
      • It provides an intuitive and easy-to-user interface that guides you through the PST repair process, making it easier to quickly repair and fix PST file corruption.

      Steps to Run Stellar Repair for Outlook Software

      You don’t really need a high-end PC to install and run Stellar Repair for Outlook. It supports Microsoft Outlook 2019, 2016, and earlier versions on notable Windows versions (old and new). So, whether your PC is running on the old Windows XP or the latest version of Window 11, you can easily use this free PST Repair tool. Here are the steps to use this tool:

      1. Download and install Stellar Repair for Outlook from the official website.
      2. Launch the software and select the PST file for repair.
      Launch the software and select the PST file for repair.
      1. Click on Repair to start the analysis process. The software will scan the corrupt PST file. The estimated scan duration depends upon the size of PST file and extent of corruption.
      Click on Repair to start the analysis process
      1. After the scan, you can preview the recoverable data.
      After the scan, you can preview the recoverable data
      1. Click Save Repaired File, choose PST, and click Next.
      Click Save Repaired File, choose PST, and click Next
      1. Choose a save location and click OK. This will save the recovered mail items from corrupt PST file to a new healthy PST file.

      Read Stellar Repair for Outlook Review on IBTimes.com by Administrators. 

      Comparison – Free PST Repair Tool vs Stellar Repair for Outlook

      Below is a quick comparison between the free PST repair tool and the advanced Outlook PST repair tool – Stellar Repair for Outlook.

      FeatureFree PST Repair Tool (ScanPST.exe)Stellar Repair for Outlook
      CostFreePaid (with free trial available)
      Repair CapabilitiesBasic repairAdvanced repair
      Success RateModerateHigh
      User InterfaceBasicUser-friendly and intuitive
      File Size LimitationsMay struggle with large filesNo limitations
      Supported Outlook VersionsAll major versionsAll major versions
      Supported Windows VersionsAll major versionsAll major versions
      Repair SpeedSlowFast
      Recovery of Deleted ItemsLimitedComprehensive recovery
      Selective RecoveryNoYes
      Additional FeaturesNonePreview of recoverable data, Options to save to new PST, MSG, EML, RTF, HTML, and PDF formats
      Ease of UseModerateEasy
      Technical SupportLimitedFull support

      Conclusion

      The Inbox Repair Tool, also referred to as ScanPST.exe, is a free PST Repair tool that serves as the first line of action in fixing various forms of errors/corruptions in PST file. By following the detailed process to run and use Outlook Inbox Repair tool (ScanPST.exe), explained in this post, you can restore corrupt PST file and get access to all your email items. By repairing the corrupt PST file, you may also resolve common Outlook errors. 

      However, at times, when the corruption is too severe, the Inbox Repair tool may be futile in repairing the file. In case Microsoft’s inbuilt ScanPST.exe fails to fix the problem with the PST file, use a more advanced PST repair tool such as Stellar Repair for Outlook. Unlike ScanPST.exe, the software can repair severely corrupt, encrypted, and large PST files in a few clicks. You can free download and use Stellar Repair for Outlook on your system to repair and preview the damaged PST file.

      Also Read:

      Download Inbox Repair Tool

      Inbox Repair Tool Crashes

      Inbox Repair Too Not Responding

      Download Free Scanpst.exe

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      About The Author

      Ravi Singh linkdin

      Ravi Singh is a Senior Writer at Stellar®. He is an expert Tech Explainer, IoT enthusiast, and a passionate nerd with over 7 years of experience in technical writing. He writes about Microsoft Exchange, Microsoft 365, Email Migration, Linux, Windows, Mac, DIY Tech, and Smart Home. Ravi spends most of his weekends working with IoT (DIY Smart Home) devices and playing Overwatch. He is also a solo traveler who loves hiking and exploring new trails.

      25 comments

      1. I want to compare the performance of other PST repair tools with ScanPST.exe.

        Let me know how can go ahead in right direction?

        1. Download the free demo of Stellar Repair for OutlookSoftware. The free demo offers you to evaluate the result in preview mode.

      2. Should I take backup of original PST file before running ScanPST.exe file?

        I do not want the loss of a single contact of my client.

      3. In my case, ScanPST.exe was not useful. It recovered only 10% emails in an unstructured way. Then, I did a depth research on the web and got a reference of Stellar Outlook PST Repair.

        Of course, It helped me to recover 100% Outlook mail items.

        1. Thanks for sharing your feedback with us. Very soon, we are going to release the next version (7.0) of “Stellar Outlook PST Repair” software. You can also upgrade the existing version to new version.

        1. Hi Ralph,

          ScanPST.exe comes along MS Outlook package. So, there is no need to worry about the compatibility issue.You just have the idea about its pre-defined location in different Outlook versions.

          In MS Outlook 2013, the location of ScanPST.exe is mentioned below:

          32-bit Windows OS: C:\Program Files\Microsoft Office\Office15
          64-bit Windows OS: C:\Program Files (x86)\Microsoft Office\Office15
          64-bit Outlook Application: C:\Program Files\Microsoft Office\Office15

          Note: This free stuff can fix minor issues in Outlook PST file. In the case of severely damage/error, you can try the alternative solution like Stellar Outlook PST Repair.

      4. I have experienced that free tools are not providing 100% assurance for satisfactory output. I suggest any reliable software avoid email loss in MS Outlook.

      5. Hello Shaina,

        Don’t panic with this one annoying scenario. You can try free demo of Stellar PST Repair. It extracts data from severely damaged Outlook PST file.

      6. In my case, ScanPST.exe had created a big hurdle for me. Before running ScanPST.exe, I didn’t take backup of original PST file, and it was a big mistake.

      7. Yesterday, I was trying to copy my PST file on an external drive but couldn’t do.

        It reported the message “An unexpected error prevented access. Use ScanDisk to check the disk for errors, and then try using the Inbox Repair tool again.”

        What can I do?

        1. Hello Diana,

          Try demo version of Stellar PST Repair tool. If it shows expected result, then you can register the full version of the software.

      8. After checking the performance of ScanPST.exe, I have realised that it is only useful for minor cases of error in Outlook PST file. Sometimes, it makes the situation worst so you should take backup of original PST file.
        As I think, Stellar PST Repair is a safe tool.

      9. Yesterday, I tried to run ScanPST.exe several times. It took around 45 minutes to scan 3 GB corrupt Outlook PST file and reported message i.e. “ScanPST.exe fails due to extremely large file size. You can try again”

        So, I can take a chance with the free demo of Stellar PST Repair.

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