Why is my iMessage not working? How to Fix it?

Summary: ‘iMessage not working on iPhone’ error can occur due to network issues or if iMessage is not set up correctly. Try to enable and set up iMessage correctly or reboot the iPhone to fix this issue. You can also check the time zone or reset the network settings to fix the iMessage not working issue on your iPhone.

iMessage is an instant messaging service developed by Apple Inc. for iPhone, iPad, and Mac. It is used to send text messages, documents, photos, and videos to other Apple devices over Wi-Fi and cellular data.

iMessage uses an internet connection rather than traditional SMS for sending messages. To send or receive messages over the internet, iMessage should be enabled by both the sender and the recipient. However, if iMessage is not enabled at the recipient’s end, the message is sent as an SMS.

Since this messaging service works over the internet, Apple users often complain about facing problems while sending or receiving messages or iMessage are not working.

Read this blog to know why ‘iMessage is not working on iPhone’ and how to fix this issue.

Why is my iMessage not working on iPhone?

There can be many reasons why your iMessage is not working on iPhone, including network issues or iMessage not being set up correctly. Here are some common reasons:

How to Fix iMessage not working on iPhone?

If your iMessage is not working on your iPhone, here’s what you can do to resolve this issue.

1. Check if iMessage is down.

First, you must check if the iMessage server is down on Apple’s end. To prevent this, visit Apple’s System Status website to ensure it isn’t down.

2. Check your internet connection

iMessage needs an active internet connection on your iPhone to work. It can be a connected Wi-Fi network or cellular data connection. Open any website on the Safari browser to see if you are connected to an active internet connection. You can do one of the following things to fix the connection issue on your iPhone:

3. Make sure iMessage is on and set up correctly.

If iMessage isn’t working, check if it is enabled and set up correctly or not. Here’s how to do it.

4. Turn iMessage off and on again and reboot iPhone.

If all your iPhone settings are correct, resetting the iMessage and rebooting the iPhone might solve the problem. Here’s how to do it:

5. Check whether iOS is up to date

If your iMessage is not working or your phone is acting up, it’s good to check if your iPhone is running the latest version of iOS. To check if iOS is up to date:

6. Delete old messages

If you can send the iMessage but cannot receive them, it is because your iPhone has run out of storage and doesn’t have space to save new messages. Then to tackle this issue, delete Messages that contain lots of photos and videos or are old. Follow these steps to delete messages on your iPhone:

Note – What if you accidentally delete an important imessage?

While deleting old messages, if you accidentally delete any important message, check the Recently Deleted Folder or the backup to restore it. However, in the absence of backup or if you have emptied the Recently Deleted folder, you can use professional iPhone data recovery software to restore the deleted messages. Stellar Data Recovery for iPhone is the best tool to recover lost or deleted messages, photos, videos, audios, and other data stored on your iPhone or iPad.

7. Check Time Zone Settings

iPhone users have reported in Apple support threads that correcting the date and time of their device has helped them resolve iMessage not working issue. Here’s how to see if the date and time of your iPhone is set correctly or not:

8. Reset Network Setting

If nothing works for you, reset the network settings on your iPhone to ensure that they are not causing any problems with iMessage. Resetting network settings will reset all the network parameters like data plans, Bluetooth devices, saved Wi-Fi networks, etc. Before you do this, ensure to save your Wi-Fi passwords somewhere else. Here’s how to do it:

9. Ask Apple Support

If still, your iMessage is not working; it’s high time you reach out to Apple Support to get your problem fixed.

Conclusion

The blog covers various ways to fix the error ‘iMessage not working on iPhone.’ However, it is also recommended to Reset All Settings of your iPhone to resolve the issue if the manual methods mentioned above don’t fix the iMessage not working error.

FAQ

1. Why are my iMessages green?

A green bubble will appear if your iPhone messages are sent as an SMS rather than iMessage.

2. How to refresh iMessage on your iPhone?

You don’t need to refresh iMessage because all new messages are automatically synced.

3. Why is iMessage not working for one recipient?

Both sender and recipient must have an active internet connection and be registered on iMessage for it to work. If the recipient is offline, hasn’t registered on iMessage, or uses an Android device, then iMessage will not work.

4. Can you have two iMessage accounts?

You can link multiple phone numbers or email IDs with your iMessage.

5. Why are my messages not updating on my iPhone?

If there is a problem with your network, the messages on your iPhone will not update.

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