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    Windows Data Recovery- Professional

    How to Recover Files from a Corrupt or Unresponsive USB Flash Drive


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      Summary: A USB flash drive may corrupt due to many possible reasons and put your data at risk. However, you don’t need to stress yourself out. You can recover files and folders from a corrupt or unresponsive USB flash drive by understanding the causes and applying the right solutions. To prevent unsuccessful or partial data recovery, use data recovery software.

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      A USB flash drives stores all the data in its memory similar to a hard drive. The operating system can, later on, fetch this data when required to be accessed. There can be various issues that may turn your USB drive data inaccessible such as if the drive is unmounted improperly from the port then it can lead to data corruption. Another reason for the stored data corruption can be invalid data in the Master Boot Record (MBR) or Partition Boot Record (PBR) or directory structure on the USB drive.

      E Drive not accessible

      There can be various other reasons also that may make your USB corrupt or unresponsive. This may happen either due to logical corruption or physical corruption. Some common physical corruption issues are broken stems and connectors, dead drives (no power supply), broken circuit or NAND gate, not recognized, RAW, need to format, not accessible, and Dead Drives, etc.

      How to Recover Data from an Inaccessible USB Drive?

      To recover data from an inaccessible USB or Flash drive, first, you must be able to identify the exact reason leading to the problem while reading the USB drive.

      Reasons of USB corruption or inaccessibility can be because of:

      • Logical Issues
      • Physical Issues

      Recovering Files from Logical Issues

      If there are some logical/ software errors with the USB drive, you can easily fix it. You need to repair the file structure so that the USB flash drive can be used again.

      This is how you can scan for logical issues using Windows:

      • Insert the USB drive into the USB port of your system.
      • Go to This PC or My Computer>Removable Disk icon.
      • Right click the Removable Disk Icon and open its Properties.
      • Click on the Tools tab.
      • Click Check Now button.
      • You will be given two check disk options “Automatically fix file system errors” and “Scan for and attempt recovery of bad sectors”.
      • Check both checkboxes.
      • Click Start. This will initiate the scanning process.
      • Click Close after the scan process is completed.

      If you are using Windows 10 or a lower version then carry out the following steps to repair the USB Flash Drive:

      • Insert the USB drive into the USB port of your system
      • Go to This PC or My Computer>Removable Disk icon.
      • Right click the Removable Disk Icon and open its Properties.
      • Click on the Tools tab.
      • Click “Rebuild” button
      • Let the scan process get completed. Close the scan window once it’s completed.
      • Right-click the icon of the USB flash drive and “Eject”. Then remove the drive from the USB port.

      Hopefully, this would help you solve the problem else you can try recovering your USB data using a professional usb drive data recovery tool.

      Most data loss issues can be solved by using a professional USB flash drive data recovery software. You can free download such program and install it on your PC to begin scanning the device and recover data. Try Stellar Data Recovery Professional for Windows that supports scanning of large capacity USB drives and traces inaccessible or formatted files with their attributes and size intact.

      How to Recover Files From a Corrupt USB Flash Drive using Stellar Data Recovery Professional?

      You may restore your important files, documents, pictures, and more from a corrupt USB flash drive easily with the help of the professional data recovery software i.e. Stellar Data Recovery Professional. This DIY software can retrieve all types of files from a corrupt, inaccessible, or formatted USB drives.

      You just need to follow the given steps to get back your data:

      1. Download & install Stellar Data Recovery Professional on your Windows PC.

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      2. From the ‘Select What to Recover’ screen, click Everything or select specified data, and click Next. [See Image 1]

      Stellar
      Image 1: Software Home screen displaying “What to Recover” options to allow selection of specific data

      3. On Recover From screen, choose the drive and click Scan. [See Image 2]

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      Image 2: Software screen displaying the storage locations (folders & drives) to select for the scanning process

      4. The scanned results will show on the screen. You may preview the files before recovering them.

      5. Select the files you want to restore and click Recover. [See Image 3]

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      Image 3: Select Scanned files to recover

      6. Browse and choose the desired location to store your retrieved data. [See Image 4]

      [Caution: Do not save the recovered data in the same USB drive. Always use another drive or storage media to save this data to avoid data overwriting.]

      Stellar
      Image 4: Browse location screen

      7. Click Start-saving and wait till the process is complete. [See Image 5]

      Stellar
      Image 5: Choose the desired location to save the recovered files

      Now that you have safely recovered the files from the corrupt USB flash drive, proceed further to fix USB drive corrupt due to logical reasons with the following methods:

      Recovering Files from Physical Issues.

      If you have a physical error such as a broken connector, circuit board, NAND memory chip of the drive, then the hardware needs to be replaced or repaired. Doing-it-yourself can lead to even worse situations. Better you get help from the experts in this area. You can hire any trusted data recovery company like Stellar Data Recovery which is specialized in recovering data from a physically damaged USB drive.

      Below we have mentioned solutions to some common causes of physical issues with your USB drive.

      a. Broken Stems and Connectors, & Dead Drives (no power to the USB):

      A common indication of the physical errors is some kind of error messages or troubles that you see after connecting the USB. Common error messages are “Please Insert Disk into Removable Disk” or “USB Device Not Recognized or Malfunctioned”, “you need to format the disk before using it”, RAW partition, dead or unresponsive drives, and damaged controller chips and/or circuit boards.

      If the silver USB connector is broken or the circuit board is damaged it leads to power supply cut-off to the USB.  In such case, soldering and circuit repair is required. It’s not advised to do it yourself as if anything goes wrong, you may permanently lose access to your USB and also it’ll reduce the chances of getting your data successfully recovered or sometimes impossible. To deal with above physical errors, specialized equipment and expertise are required. So better you hand over it to some professional and let them deal with the scenario.

      b. Error: “Please Insert Disk into Removable Disk”:

      This error occurs when the flash drive controller software becomes corrupt. It can also happen if there are some issues with the NAND memory. The above error can be caused by low grade or generic NAND memory chips. With a frequent number of reads and writes, the state of the drive turns worse.

      The error indicates that there is some issue with the NAND memory chips. Most probably the metadata stored in the NAND memory is corrupted or wiped and it can’t be mounted then, thus turning the drive unreadable. Whenever you try to read the drive, you will get the error message “Please insert a disk into Removable Disk”. Also, if you try to check the drive size, it usually shows its capacity as 0 MB. As the device cannot be mounted on windows, if you check Device Manager under Disk drives, a different name for the USB drive will be listed. Also, the Disk Management shows a drive letter with No Media.

      In such case, you need to search for manufacturers that perform USB data recovery or flash drive data recovery.

      c. Undetectable USB Flash Drive:

      You may not be able to use your USB drive because of some problems with the USB port, not with the USB drive. So, before performing any repair of the USB drive also make sure that the USB port is working fine.

      To test the USB Port remove the USB drive, reboot your computer, and test the USB drive again. See if it works. It is possible that one port may not be working but all others are working fine. So try each port of your computer. If this doesn’t help, try the USB drive on some other computer.

      Sometimes, the Installed copy of Windows OS may not be able to recognize your USB drive due to some USB version limitations.

      You can fix an undetectable USB Flash Drive by drive recognition:

      • Go to Start> Control Panel> Device Manager.
      • Expand the list next to “Disk Drives” option.
      • You can see a down facing arrow over your USB drive. Double click it and choose the option to “Enable Device“.
      • Click Next.
      • Click ‘Next’ again.
      • Finally, click Finish.

      After this, you need to assign the drive letter. To do so follow given steps:

      • Go to Start>Control Panel>System and Security>Administrative Tools then choose “Computer Management”.
      • Right, click the USB drive. Select the option to “Change Drive Letter and Paths”.
      • Click ADD and then click OK.
      • Now, assign any available drive letter to the USB drive by clicking it.
      • Right, click the USB to designate it as “Online”.

      If this fails, Windows automated “Fix it For Me” service can resolve the issue. If this also doesn’t help, then modifying the system registry will help you tackle the issue. We wouldn’t suggest you go for this option as it may harm your OS.

      Conclusion

      A USB Drive can become corrupt or unresponsive by any way of Logical or Physical issues. However, you can always securely use a professional USB data recovery tool like Stellar Data Recovery Professional for Windows to recover files after your USB Drive becomes Corrupt or Unresponsive.

      In case of any query, do let us know in the comment section below!

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      About The Author

      Oliver Powell linkdin

      Oliver Powell is a Data Recovery Expert at Stellar®. He is a passionate technology blogger & content creator, He explores new applications and has deep understanding of data recovery. He has experience in Windows & Mac data recovery domain.

      246 comments

      1. i have tried to follow your steps but windows can’t access my otg device
        so what can i do?

        1. Hello Narendar,

          Thank you for contacting Stellar Data Recovery.

          We recommend you to try the demo version of Stellar Windows Data Recovery Professional from the below mentioned link:

          Download Link

          After installing the software, please use ‘Can’t Find Drive’ option to perform the scan on your device. Software will find the volumes as ‘Std. Vol. 1’ and so on. Please choose the volume and start the deep scan to check the possibility of recovery.

          You may write to our support team on support[@]stellarinfo[.]com for any further query

      2. Hi There,
        I’m having a problem with accessing my usb pen drive. it is showing format disk, but I need to save my data. Please help me I really need that files.

        1. Hello Harpreet,

          Thanks for contacting Stellar Data Recovery!

          In such cases, we suggest using the demo version of the Stellar Data Recovery Professional to scan the media. If the application can find the files and you can preview all the data then the files could be recovered exactly as shown in the preview.

      3. Hi guys. I have a 64GB Samsung USB flash with videos in it. If I open windows explorer I can see there are files in it, but I cannot play nor transfer those files. I followed the steps outlined in your blog above and I first tried using Windows 10 Properties’ Tools feature to scan for system errors. It could not find any errors. I then downloaded the demo version of your software and scanned the drive. It found 30GB of data recoverable, but it requires the paid version to do so. Considering the windows had already said there is no system error, I am just not sure how good the recovery outcome of your software will be. Are you able to shed a light on this? Thanks.

        1. Hello Daren,

          Thanks for contacting Stellar Data Recovery!

          Since you already used the demo version of our application to scan the media. Please check the preview of the files. If the preview is available then the recovery is possible. You need to make a purchase for the application to actually recover the files.

      4. I can´t access my files in CORSAIR flash drive and i bought 1 year subscription of Stellar Data Recovery. I followed all the steps that have been provided by you and still could not retrieve my files. So, i need a profissional help.

        1. Hello Udan,

          Thank you for trusting Stellar Data Recovery.

          We apologize for the inconvenience caused to you.

          We recommend you to try Stellar Windows Data Recovery Pro. Please download it from the below link:

          Download Link

          After installing the software, please follow the below mentioned steps to perform the scan on your drive:

          a. Run Stellar Windows Data Recovery.
          b. From Select What to Recover screen, select the type of data i.e. Everything, Documents, Folders & Emails or Multimedia Files, you want to recover.
          c. Click Next.
          d. On Select Location screen, select CORSAIR flash drive.
          e. Now click on ‘Scan’ button to continue with the recovery process.

          Note: If you can’t find your desired files or folders, you may choose Deep Scan option.

          1. Hello Jyoti Prakash,
            Many thanks for your assistance. However, I have tried those steps above but didn’t help. I am using windows 10 and when I put my CORSAIR USB 3.0 into the USB port, I am receiving a notification that says, “D:/ ….. the directory name is invalid”.
            When I run with Stellar software, my CORSAIR USB is not showing up in the step of ‘Select Location’, but it shows when I click ‘can’t find’ option with ‘Drive 0’, not CORSAIR and when I scan I get no files.

          2. Hello Udan,

            Thank you for your email.

            The CORSAIR USB Drive’s volume seems to be corrupt. We recommend to scan the hard drive by going in into the Can’t Find Drive option to recover the files. If you had performed the scan and could not locate the files then, unfortunately, recovery would not be possible. Assuming you are using our advanced Windows data recovery software ( Stellar Data Recovery Professional ), since this software has more advanced features than its home version (Stellar Data Recovery ). Also, if still no-success and the data is very important for you, you can prevail our in-lab data recovery services.

      5. This page has taught me a lot. My files were save after following the steps above. thanks Jyoti Prakash.. 🙂

      6. thanks to share this type of good and perfect guide and ideas.
        i am really glad to say , this tutorial is awesome and it helps me to save my time and solve my problem,
        plss give more tutorial on this topic.
        thanks dear sir.

        1. Hello Nur Bahar,

          Thanks for your valuable feedback
          You can follow us on twitter, facebook and youtube for latest offers and updates.

      7. Hello, sir i have an 8GB flash disk (sandisk) whenever i insert it into the laptop through the USB port a window pops up and it reads: you need to format the flash disk before use.I tried formating it but it failed it couldn’t format what can i do?

        1. Hello James,

          Thanks for contacting Stellar Data Recovery

          It seems that your flash disk has lost its file system and need to be formatted for reuse. I would suggest you to use command prompt to clean the specific disk or alternatively you can try demo version of Stellar Windows Data Recovery Software, download from the below link and check the lost files in the preview option.

          Download Link

      8. Hi, I have an HP Stream laptop with Windows8, and a SanDisk Cruzer Glide 8GB USB drive. The ‘enable’ option is not available to me when I reach that step. What do I do?
        Thank you in advance.

        1. Hello Shelby,

          Thanks for contacting Stellar Data Recovery!

          Sorry to hear your problem.

          I hope you tried to check the affected USB drive in some other working system. If not, please do it at once.

          Else, in order to avoid data loss trouble, I recommend going for demo version of stellar phoenix windows data recovery software (check the lost files in preview option) which can be easily downloaded from the below link

          Download Link

      9. I agree with common logical errors. I’ve had a USB flash drive 32 GB, as you know with any problem occurs in computer or laptops. My USB drive is not detected my computer. I also try another computer to recognize my USB drive but unfortunately, unsuccessful in identifying my USB. Anyone can help to resolve this problem?

        1. Hello, There are several things may affect your USB flash drive. It may be physical damage try another USB flash drive in your computer or check service center and also check Device manager in your computer USB controller which could cause an unrecognized drive message.

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