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    Windows Data Recovery - Standard

    How to Recover Data When Hard Drive Shows 0 Bytes?


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      Summary: If your Hard Drive has adequate space but still shows 0 bytes in size, it means the drive has run into an error. As a result, you won’t be able to access data in it. Read this blog to learn some easy ways to fix a hard drive that shows 0 bytes of space. Moreover, be ready with professional data recovery software to retrieve data from an inaccessible hard drive.

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      Hard Drives are sensitive to logical or physical damage. Be it internal or external, a hard drive might run into an error and become inaccessible or RAW for many reasons, eventually causing data loss. Similarly, when a hard drive shows 0 bytes, it is an error that makes the drive and its data inaccessible. Data recovery from such drive is consequently difficult but not impossible. In this blog, we’ll share some proven methods to recover data from a hard drive that shows “0 bytes available.” Go through the methods and carefully follow the steps to recover your data from a hard drive showing 0 Bytes.

      What does the ‘Hard drive Showing 0 Bytes’ error mean?

      Zero bytes means no data or no space to store more data. However, when a hard drive shows 0 bytes while still having sufficient space, the drive has turned RAW or is inaccessible. When you open the drives’ properties, it shows 0 bytes of space available, plus the used space and capacity. Even if you try to open the hard drive, it may throw an error – “Access is denied.”

      What are the reasons behind a hard drive showing “0 Bytes Available?”

      For several reasons, your hard drive may throw a 0-byte or access denied error. The major reasons are shared below:

      • Incorrect removal of hard drive without safe ejection
      • Too many bad sectors available on the hard drive, turning the drive RAW
      • Hard drive corruption
      • Virus infection
      • Unexpected or sudden system crash
      • Improper disk partitioning
      • Power surge or improper system shutdown
      • Interrupted file transfer, making files corrupted
      • Corrupted index cable in the file system

      How to Recover Data from a Hard Drive That Shows 0 Bytes?

      All the below methods are easy-to-apply. However, some contain Notes, so read the methods carefully and apply them.

      1. Scan Drive for Errors

      Try changing the file extensions with the following steps. It may also help you fix the hard drive showing 0 bytes.

      • Locate the HDD showing 0 bytes, right-click, and open its Properties.
      • Go to Tools > Check.
      open-hard-drive-properties-go-to-tool-and-select-check
      • If you get the Scan drive option, click it, and let the scanning process end.
      select-scan-drive

      Follow the further instructions to troubleshoot any issues with the hard drive.

      2. Run CHKDSK Scan

      If the error occurs due to hard drive corruption, running a CHKDSK scan can help you fix it. To run this scan, follow the given steps:

      • Go to Windows Search, type cmd, and select Run as administrator. Then, in the open cmd window, type the following command, and hit Enter.

      CHKDSK /f /r D: (Replace D: with your hard drive letter)

      run-chkdsk-command

      Wait until the process is completed. Once done, see the process results. If further instructions are required, complete that and then close the window. Next, reboot your system and check if you can access your hard drive now.

      Note: CHKDSK, along with fixing hard drive corruption, also locates and marks the bad sectors on it and prevents Windows from accessing and storing data from those sectors, thereby causing data loss. However, worry not, as you can recover data lost after the CHKDSK scan with reliable data recovery software.

      3. Use Microsoft Safety Scanner

      Microsoft Safety Scanner is a freely downloadable security scanner tool from Microsoft which helps find and eliminate viruses that might be causing this issue. You can download it and follow the steps:

      • Download and install Microsoft Safety Scanner.
      • Select the ‘Accept all the terms of the preceding license agreement’ option and click Next.
      accept-all-preceding-license-terms-of-microsoft-safety-scanner
      • Click Next again to proceed.
      click-next-to-proceed-on-microsoft-safety-scanner-software
      • Select the type of scan you wish to run from the available options and click Next.
      select-quick-scan-and-click-next
      • The scanning process will initiate. Wait until the process is completed. Keep reviewing the scan results on the screen simultaneously.
      microsoft-safety-scanner-will-start-scanning-computer
      • Let the process end and do its work.
      • Once done, click Finish and close the window. Reboot your system now and check if the hard drive is accessible.

      4. Recover Data with Powerful Data Recovery Software

      It’s fine if the above methods don’t work in your favor. A powerful data recovery software like Stellar Data Recovery Professional is your best bet to regain access to your data. This software can restore all files stored on your Windows system and storage media drives, such as HDD, SSD, USB drives, SD cards, etc. In addition, the software can retrieve data in case of accidental deletion, drive formatting, corruption, malware attack, etc. Even if the hard drive is RAW or inaccessible, you can still retrieve data using Stellar Data Recovery Professional. Follow the steps to get back your files from the hard drive that shows 0 bytes:

      • Download, install, and run Stellar Data Recovery Professionals on your system.
      • On the first screen – Select What to Recover, click All data and then click Next.
      click-all-data-and-click-next
      • Now, on the ‘Recover from’ screen, click ‘Can’t Find Drive’ under ‘Connected Drives’ and then click Scan.
      select-cant-find-drive-and-scan
      • Once the scanning is done, the software will locate the Raw or inaccessible hard drive. Select the drive and click Search.
      select-hard-drive-and-click-search
      • Now, the software will work towards searching for drive partitions. Once you see the partitions listed on the screen, select the one from which you want to retrieve files and click Scan.
      select-drive-partition-and-click-scan
      • After the scan, select the files you want to retrieve from the results and click Recover.
      select-files-to-recover
      • Next, click Browse to choose the storage location and then click Start-Saving to complete the process.
      start-saving-recovered-files

      The recovered files will be saved at the chosen location.

      A hard drive showing 0 bytes is a problem because it doesn’t let you access your data. However, the methods shared in this blog will help you retrieve your data from an inaccessible or RAW hard drive. So, try them out and let us know your queries or suggestions in the comment box below!

      FAQs

      1. Does 0 bytes mean no data?

      Each file containing data is of different sizes in kilobytes (KBs) or megabytes (MBs). But when a file shows 0-byte, it generally means no data is available.

      2. What does it mean when a file has 0 bytes?

      A zero-byte file or zero-length file is a computer file containing no data; that is, it has a length or size of zero bytes.

      3. Can I recover data from a crashed hard drive? Hard drives may crash or get damaged anytime, resulting in severe data loss. However, you can recover data from a crashed hard drive by accessing Disk Management Utility or a dedicated Hard Drive Recovery Software.

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      About The Author

      Aruna Attri linkdin

      Aruna Attri is a Senior Data Recovery Expert at Stellar®. She is a technology blogger and Windows expert. She has experience in Windows data recovery domain. She loves to troubleshoot Windows issue and write technical tips and tutorials.

      40 comments

      1. I have used other recovery software to find lost documents but they show up as 0kb (no data.) Will your tool provide the ability to repair this type of issue?

      2. I tried to use method one mentioned in the article. To be very frank, this method works. Thanks for sharing such an excellent article on what to do when the hard drive shows 0 bytes.

      3. Hi,
        My hard drive is showing 0 Byte. Can the methods mentioned above can help me to recover my data. Please suggest!

      4. Hello, I accidentally formatted my hard drive of laptop and used stellar professional data recovery software for data recovery but after running the software and scanning, the data are showing 0 kb. Please help in this regard.

        1. Hello Pabitra, Kindly use the deep scan option, it will scan every single track of memory storage drive and will help you to recover your data. One more thing if data overwritten happened in your drive then it will also become impossible to recover. Thanks

        1. Hello Ishan, you need to check your D drive on your hard disk is it ok or not. It may be possible of a logical error on that partition. So here you need to take a backup of your data, in a data loss situation you can try stellar data recovery. Thanks

      5. Hi,
        This is Nisar form Pakistan. I have a serious problem. Problem came when i was making usb as a bootable usb for Window. Unfortunately i did’t change the external hard disk option into UBS. When i click to make the device bootable, within a few second , hard disk capacity showed zero zero. Immediately
        I ejected hard drive. Total capacity of external hard disk is 4TB. Is there any solution to get this data?
        Data is around 3.4 TB.

        1. It sounds like you have accidentally ‘partially formatted’ your external hard drive. You can get the data back by using Stellar Data Recovery software. Download the Demo version on your PC and connect the disk to the system.
          Deep Scan the drive volume. In case the disk is not visible in the software,

          • Open Disk Management tool and right click on your external disk volume.
          • Choose ‘Delete Volume’ and click ‘Yes’ to confirm.
          • Then right click again and choose ‘New Simple Volume’
          • Click ‘Next’ ‘Next’ ‘Next’ and then choose ‘Do not format this volume’
          • Click ‘Next’ and then finish.
          • Restart Stellar Data Recovery software and Deep Scan your external drive volume.

          NOTE: If you haven’t used your drive after data loss, you may recover up to 100%.
          Demo version lets you Deep Scan the drive. Please save the Scan Information and then purchase the activation key to activate the software and save your recovered data.
          Let us know if this helps.

      6. seagate 4TB external HD show 0 bytes in device manager and not found drive letter too. So that I cannot try step 1 and step 2.
        I have been scaned with Microsoft Safety Scanner.it could scan only drive C.Because of Ex HD not detected in the system.
        I have been try with “Hard Drive Recovery with the help of a Data Recovery Tool”. Now, it can see all lost data. Thanks .

      7. Hi, In my hard disk particular folder is showing 0 bytes. This folder has many important data. I searched many websites nothing could help me. Please can you solve this? 

        1. Hello Jose,
          The most common solutions are: Rename the hard drive letter, run the CHKDSK utility, use Microsoft safety scanner etc. You can read in detail above. An alternate option is to use Stellar Data Recovery Standard which helps you recover lost or deleted files and folder from the inaccessible hard drive. Thanks

      8. Hi Stella,

        We have some excel, word and pdf files which are not opening. The file properties shows file size shows availability of data in kb, while the size on disk shows 0 bytes

        1. Hello Jacob,
          An internal or external hard disk that is showing 0 bytes can become RAW and data inside it gets trapped. I may have some reasons like a virus of malware infections, bad sectors, and corrupt file system, removing hard drive without ejections.

          So first you should scan the drive with appropriate antivirus software. If it does not work then run the CHKDSK utility, run the Microsoft safety scanner. If these manual steps don’t work for you then you may try Stellar File repair software. Thanks
          Read More
          Read More

      9. After I do a scan none of the files show up, and it shows the size as ZERO bytes. I tried to do a device test and it shows Seagate freeagent goflex USB device (not supported)
        Please help,
        Thank you.

        1. Hello Elaine,

          As per your query, it seems the files are encrypted, the software can repair CRW, DNG, NEF, TIFF, JPEG, ORF, PEF, etc.

          If you are able to see the preview of the files after repairing then the only recovery is possible. If you are not able to see the preview that means the files are severely corrupted.

          Please get back to us for further query. Thanks

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