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    Windows Data Recovery - Standard

    How to Recover Data When Hard Drive Shows 0 Bytes?


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      Summary: If your Hard Drive has adequate space but still shows 0 bytes in size, it means the drive has run into an error. As a result, you won’t be able to access data in it. Read this blog to learn some easy ways to fix a hard drive that shows 0 bytes of space. Moreover, be ready with professional data recovery software to retrieve data from an inaccessible hard drive.

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      Hard Drives are sensitive to logical or physical damage. Be it internal or external, a hard drive might run into an error and become inaccessible or RAW for many reasons, eventually causing data loss. Similarly, when a hard drive shows 0 bytes, it is an error that makes the drive and its data inaccessible. Data recovery from such drive is consequently difficult but not impossible. In this blog, we’ll share some proven methods to recover data from a hard drive that shows “0 bytes available.” Go through the methods and carefully follow the steps to recover your data from a hard drive showing 0 Bytes.

      What does the ‘Hard drive Showing 0 Bytes’ error mean?

      Zero bytes means no data or no space to store more data. However, when a hard drive shows 0 bytes while still having sufficient space, the drive has turned RAW or is inaccessible. When you open the drives’ properties, it shows 0 bytes of space available, plus the used space and capacity. Even if you try to open the hard drive, it may throw an error – “Access is denied.”

      What are the reasons behind a hard drive showing “0 Bytes Available?”

      For several reasons, your hard drive may throw a 0-byte or access denied error. The major reasons are shared below:

      • Incorrect removal of hard drive without safe ejection
      • Too many bad sectors available on the hard drive, turning the drive RAW
      • Hard drive corruption
      • Virus infection
      • Unexpected or sudden system crash
      • Improper disk partitioning
      • Power surge or improper system shutdown
      • Interrupted file transfer, making files corrupted
      • Corrupted index cable in the file system

      How to Recover Data from a Hard Drive That Shows 0 Bytes?

      All the below methods are easy-to-apply. However, some contain Notes, so read the methods carefully and apply them.

      1. Scan Drive for Errors

      Try changing the file extensions with the following steps. It may also help you fix the hard drive showing 0 bytes.

      • Locate the HDD showing 0 bytes, right-click, and open its Properties.
      • Go to Tools > Check.
      open-hard-drive-properties-go-to-tool-and-select-check
      • If you get the Scan drive option, click it, and let the scanning process end.
      select-scan-drive

      Follow the further instructions to troubleshoot any issues with the hard drive.

      2. Run CHKDSK Scan

      If the error occurs due to hard drive corruption, running a CHKDSK scan can help you fix it. To run this scan, follow the given steps:

      • Go to Windows Search, type cmd, and select Run as administrator. Then, in the open cmd window, type the following command, and hit Enter.

      CHKDSK /f /r D: (Replace D: with your hard drive letter)

      run-chkdsk-command

      Wait until the process is completed. Once done, see the process results. If further instructions are required, complete that and then close the window. Next, reboot your system and check if you can access your hard drive now.

      Note: CHKDSK, along with fixing hard drive corruption, also locates and marks the bad sectors on it and prevents Windows from accessing and storing data from those sectors, thereby causing data loss. However, worry not, as you can recover data lost after the CHKDSK scan with reliable data recovery software.

      3. Use Microsoft Safety Scanner

      Microsoft Safety Scanner is a freely downloadable security scanner tool from Microsoft which helps find and eliminate viruses that might be causing this issue. You can download it and follow the steps:

      • Download and install Microsoft Safety Scanner.
      • Select the ‘Accept all the terms of the preceding license agreement’ option and click Next.
      accept-all-preceding-license-terms-of-microsoft-safety-scanner
      • Click Next again to proceed.
      click-next-to-proceed-on-microsoft-safety-scanner-software
      • Select the type of scan you wish to run from the available options and click Next.
      select-quick-scan-and-click-next
      • The scanning process will initiate. Wait until the process is completed. Keep reviewing the scan results on the screen simultaneously.
      microsoft-safety-scanner-will-start-scanning-computer
      • Let the process end and do its work.
      • Once done, click Finish and close the window. Reboot your system now and check if the hard drive is accessible.

      4. Recover Data with Powerful Data Recovery Software

      It’s fine if the above methods don’t work in your favor. A powerful data recovery software like Stellar Data Recovery Professional is your best bet to regain access to your data. This software can restore all files stored on your Windows system and storage media drives, such as HDD, SSD, USB drives, SD cards, etc. In addition, the software can retrieve data in case of accidental deletion, drive formatting, corruption, malware attack, etc. Even if the hard drive is RAW or inaccessible, you can still retrieve data using Stellar Data Recovery Professional. Follow the steps to get back your files from the hard drive that shows 0 bytes:

      • Download, install, and run Stellar Data Recovery Professionals on your system.
      • On the first screen – Select What to Recover, click All data and then click Next.
      click-all-data-and-click-next
      • Now, on the ‘Recover from’ screen, click ‘Can’t Find Drive’ under ‘Connected Drives’ and then click Scan.
      select-cant-find-drive-and-scan
      • Once the scanning is done, the software will locate the Raw or inaccessible hard drive. Select the drive and click Search.
      select-hard-drive-and-click-search
      • Now, the software will work towards searching for drive partitions. Once you see the partitions listed on the screen, select the one from which you want to retrieve files and click Scan.
      select-drive-partition-and-click-scan
      • After the scan, select the files you want to retrieve from the results and click Recover.
      select-files-to-recover
      • Next, click Browse to choose the storage location and then click Start-Saving to complete the process.
      start-saving-recovered-files

      The recovered files will be saved at the chosen location.

      A hard drive showing 0 bytes is a problem because it doesn’t let you access your data. However, the methods shared in this blog will help you retrieve your data from an inaccessible or RAW hard drive. So, try them out and let us know your queries or suggestions in the comment box below!

      FAQs

      1. Does 0 bytes mean no data?

      Each file containing data is of different sizes in kilobytes (KBs) or megabytes (MBs). But when a file shows 0-byte, it generally means no data is available.

      2. What does it mean when a file has 0 bytes?

      A zero-byte file or zero-length file is a computer file containing no data; that is, it has a length or size of zero bytes.

      3. Can I recover data from a crashed hard drive? Hard drives may crash or get damaged anytime, resulting in severe data loss. However, you can recover data from a crashed hard drive by accessing Disk Management Utility or a dedicated Hard Drive Recovery Software.

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      About The Author

      Aruna Attri linkdin

      Aruna Attri is a Senior Data Recovery Expert at Stellar®. She is a technology blogger and Windows expert. She has experience in Windows data recovery domain. She loves to troubleshoot Windows issue and write technical tips and tutorials.

      40 comments

      1. Hello Author,
        I have a 1 TB Western Digital External Hard Drive, My book Essentials, which crashed, while transferring files. Initially it was visible on my computer, and all of a sudden, now not visible, after by mistake tried to format, which did not format. I downloaded mini tools data recovery, which shows My book Essentials, with 0 capacity, wont allow to scan, stating” no disk found”.

        1. Hi Sunil,
          You can try Stellar Data Recovery. Where you will find the “Can’t find drive” process in our data recovery software. In this process software will search deleted or lost partitions from the hard drive and recover data from those partitions. Thanks

      2. Hello Aruna,
        I run CHKDSK utility and fixed my hard drive problem. This information really works for me. Cheers!!

        1. Hi Bryan,
          Pleased to know this blog helps you to fix your problem. Keep reading new blogs for more. Thanks.

        1. Hello Lillian,

          Please download the demo version of the software and try to scan the drive using Can’t Find Drive option, hope the hard drive is accessible with the software. If it is accessible then congrats your data can be recovered.

      3. I got my external HDD recovered after deep scan .I recoverd to my windows laptop in C:/ drive.
        The saved folder has #Root and then both NTFS FOLDER and RAW DATA with so many of files. The files in NTFS folder showing as 0 bytes. and RAW DATA folder is about 200 gb.

        How do I get my data back to operational from here?

        1. Hello Snoop,

          Thanks for contacting Stellar Data Recovery!

          Please contact our support team on support[@]stellarinfo.com for better & detailed assistance of your query.

      4. My 1TB WD hard drive became “unallocated”. It’s been a couple of months since I used it last. It was almost full then, I meant to take the most vital files out. But there are still some very important photos there for me… I ran Stellar Data Recovery – Professional Demo version. I did the deep scan, It ran about 12 hours and found 0 bytes! Nothing! Is there still some hope of recovering these files?

        1. Hello Olga,

          We recommend you to perform ‘Can’t Find’ drive by using our application.

          Please follow the below steps to perform it:

          1. Run Stellar Windows Data Recovery.
          2. From Select What to Recover screen, select the type of data i.e. Everything, Documents, Folders & Emails or Multimedia Files, you want to recover.
          3. Click Next.
          4. On Select Location screen, select Can’t Find Drive from Other Locations.
          5. Click Scan.
          6. In the Select Drive section, all the hard drives connected to the system are listed with their details. From this section, choose a hard drive you want to scan for lost partitions and click Search. A scan for lost or deleted partitions will be performed in the selected disk or drive.
          7. Once it will complete you will be able to see the volumes in Select Partition. Select one of them and perform the scan.

      5. After I do a scan all my deleted files show up with correct file size within the tree to the left, but, after I do the recovery, same files have ZERO bytes after I recover them!
        Please help,
        Thank you.

        1. Hello Joseph,

          We would like to inform you that after completion of scan application will list the folders on the left panel and when you select the folder, files will get listed on the right panel.

          Kindly check the file size from the right panel and if the files size is 0 KB then we recommend you to perform Deep Scan. In case you find the same file size then we recommend you to use our Stellar Windows Data Recovery – Professional Edition. You may download the demo version of it from the below link:

          Download Link

          Please reply to us for any further assistance.

      6. Hey, I am facing a similar problem for 3 of my hard drives when connected with the same laptop however the hard drives work well when connected with another system.
        I figured something is wrong with my laptop.
        Is it possible that the HDD is affected with any virus?

      7. I found Stellar hard drive recovery software as one of the best tools for recovering data from my external Seagate hard drive.

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