Table of Content
    MS Office File Repair

    How to Fix the “Microsoft Excel is Not Responding” Error?


    Table of Content

      Summary: You can encounter the "Microsoft Excel is not responding" error due to various reasons, including software conflicts, large file sizes, or file corruption. This post explores the potential causes and provides effective solutions to fix the issue. Additionally, you’ll learn about Stellar Repair for Excel, an advanced tool that can help resolve errors caused by file corruption.

      What Causes the “Microsoft Excel is Not Responding” Error?

      you have seen the error exactly as mentioned image “Microsoft Excel is Not Responding” Error?

      Error in Microsoft Excel

      The error may occur while opening, editing, or saving an Excel file. Below are common reasons behind the issue:

      • Missing or corrupted Excel/MS Office program files.
      • Faulty or conflicting add-ins.
      • Issues with specific workbooks, including those in the XLStart folder.
      • Excel files saved in an incompatible format.
      • Large file sizes with complex formulas, references, or embedded objects.
      • Outdated Microsoft Office version.
      • Conflicts with other programs or applications.
      • Network issues (when the file is saved on a shared location).
      • Excel is already in use by another process.

      Methods to Fix the “Microsoft Excel is Not Responding” Error

      Method 1: Update Microsoft Excel

      Outdated Excel versions may have unresolved bugs causing the error. Updating Excel often resolves these issues.

      Steps to Update Excel:

      1. Open Excel.
      2. Click on File > Account.
      3. Under Product Information, select Update Options, then click Update Now.
      4. Restart Excel after the update is complete.

      If the error persists, try the next method.

      Method 2: Launch Excel in Safe Mode

      Faulty or incompatible add-ins may cause Excel to stop responding. Running Excel in Safe Mode disables all add-ins, allowing you to identify the culprit.

      Steps to Launch Excel in Safe Mode:

      1. Press Windows + R to open the Run dialog box.
      1. Type excel /safe and press Enter.
      Use Run command to open excel

      If Excel opens without errors in Safe Mode, follow these steps to disable add-ins:

      1. Open Excel in Safe Mode.
      2. Go to File > Options > Add-ins.
      Excel in Safe Mode
      1. In the Manage dropdown menu, select COM Add-ins and click Go.
      Use COM Add-ins
      1. Uncheck all add-ins and click OK.
      Select Uncheck all add-ins
      1. Restart Excel in normal mode.

      If the issue persists, repeat the process for Excel Add-ins instead of COM Add-ins.

      Method 3: Remove Files from the XLStart Folder

      Excel may hang if workbooks in the XLStart folder are causing issues.

      Steps to Remove Files from the XLStart Folder:

      1. Open Excel in Safe Mode.
      2. Go to File > Options.
      3. Select Trust Center, then click Trust Center Settings.
      4. Under Trusted Locations, note the path of the XLStart folder.
      Use Trust Center Settings
      1. Navigate to this folder, move all files to another location, and restart Excel in normal mode.

      Method 4: Repair Microsoft Office

      Corrupt Office program files can cause Excel to freeze. Repairing the installation may fix the issue.

      Steps to Repair Microsoft Office:

      1. Close all Office applications.
      2. Open Control Panel and go to Programs > Programs and Features.
      3. Select Microsoft Office, then click Change.Choose Repair and click Continue.
      Repair Microsoft Office Installation
      1. Follow the on-screen instructions to complete the repair process.

      After the repair is complete, reopen Excel.

      For detailed steps, refer to Microsoft’s instructions on repairing Office.

      Method 5: Check the Excel File Format

      The error may occur if the file format is incompatible with the version of Excel you are using.

      Steps to Fix File Format Issues:

      1. Open Excel and click File > Save As.
      2. Select a format compatible with your Excel version, such as .xlsx or .xls.
      3. Save the file and reopen it.

      Method 6: Repair the Excel File

      If the error is caused by file corruption, use Excel’s built-in Open and Repair tool.

      Steps to Repair the File Using Open and Repair:

      1. Open Excel and click File > Open.
      2. Click Browse to locate the file.
      3. In the Open dialog box, select the file, click the arrow next to Open, and choose Open and Repair.
      choose Open and Repair
      1. Click Repair to recover as much data as possible.

      If the built-in tool doesn’t work, use Stellar Repair for Excel for advanced repair.

      Stellar Repair for Excel: The Ultimate Solution

      When Excel’s native tools fail to repair a severely corrupted file, Stellar Repair for Excel provides a robust alternative.

      Key Features of Stellar Repair for Excel:

      • Repairs severely corrupted Excel files, regardless of file size.
      • Restores all file components, including formulas, charts, images, and objects.
      • Repairs multiple Excel files simultaneously.
      • Compatible with all Excel versions and Windows OS, including Windows 11.

      Steps to Use Stellar Repair for Excel:

      1. Download and install Stellar Repair for Excel.
      2. Launch the tool and upload the corrupted file.
      3. Click Repair to start the process.
      4. Save the repaired file once the process is complete.

      Download the demo version of Stellar Repair for Excel to evaluate its functionality.

      Preventive Tips to Avoid Excel Errors

      1. Regularly update Microsoft Office to the latest version.
      2. Avoid using unnecessary add-ins.
      3. Break large files into smaller ones to reduce complexity.
      4. Save files in compatible formats.
      5. Maintain backups of important Excel workbooks.

      Conclusion

      The “Microsoft Excel is not responding” error can disrupt productivity, but it is manageable with the methods outlined in this guide. If the error results from file corruption, Stellar Repair for Excel offers a reliable solution to restore your data without compromising file integrity.

      By following these steps and preventive tips, you can resolve the issue and ensure smoother Excel operations.

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      About The Author

      Monika Dadool linkdin

      Monika Dadool is a Senior Content Writer at Stellar with over 5 years of experience in technical writing. She is a tech enthusiast and expert who specializes in writing about SQL Server, MySQL Server, MariaDB Server, Microsoft Access, Active Directory, email recovery, Microsoft 365, pattern recognition, machine learning, data recovery, file repair, and operating systems like Linux, Windows, and Mac. She also writes about accounting software such as QuickBooks and Sage 50, as well as web-scripting languages like HTML, JavaScript, Python, PHP, Visual Basic, ASP.NET, and AJAX. Monika is passionate about researching and exploring new technologies, and she enjoys developing engaging technical blogs that help organizations and database administrators resolve various issues. When she's not creating content, you can find her on social media, watching web series, reading books, or exploring new food recipes.

      32 comments

      1. Thanks for your posts. My Excel kept going “non responding” because I had PDF as default printer. I changed the default printer, and now it works.

      2. Thank you, Jyoti!
        The same error message is appearing on my screen after opening the file. I clicked on the wait for the program to respond option and, it took few seconds for processing and closed the MS Excel automatically.
        I removed the Add-ins, and now it is working fine.

        1. Hi Jona,

          The blog describes the best solutions to handle Not responding error in Excel. If manual solutions are not working then, you can fix it by using Stellar Repair for Excel.

          Let me know if you have any other queries.

      3. Thank you guys most of your tips are very helpful.

        Even that I believe the solution for the problems with excel could be solved only not using nothing from Microsoft, just uninstall them.

      4. I found that an Excel xlsx file was somehow corrupt and when it saved as a txt format and reloaded it began to work properly.

      5. This issue was responsible for decreasing the productivity of our small business. But, you guys gave us exception support. Now, our team doing their best for achieving all MIS goals.

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