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    Windows Data Recovery- Professional

    How to Fix Inaccessible Hard Drive- “Access is Denied” Error and Recover Data


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      ‘Hard Drive is not accessible. Access is denied’ is one of the most common errors that make the hard drives inaccessible and in the worst case, it could also lead to data loss. Here in this blog you will find the solutions to fix the issue. We will also share an easy, DIY method to recover your lost data stored on inaccessible hard drive using Stellar Data Recovery tool.

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      The hard drive is one of the major storage components of a computer system. It stores various kinds of data like text, pictures, audios, videos, etc. Any problem arising in such hard drives could lead to inaccessibility of the data present in it. Such inaccessibility is often supported by various error messages. One of the most common error messages that make the hard drives inaccessible is “Hard Drive is not accessible. Access is denied“.

      Hard Drive is not accessible. Access is denied
      Figure 1: Access is Denied Error

      What is this “Access is Denied” error?

      The error message indicates that there is some problem with the hard drive, which has made the hard drive inaccessible. In the worst case, it could also lead to data loss.

      Why do we face it?

      The issues mentioned above can be experienced in many different situations as well as different versions of operating systems. The error message indicates that the hard drive has gone corrupt.

      To get over from the situation, you can follow any of the two solutions mentioned below:

      1. Automatic Method
      2. and, Manual Method.

      1. How to Automatically Fix this Error?

      To solve hard drive inaccessibility issues, formatting will be the sure shot way. However, the stored data may be compromised, and you may permanently lose access to it. To avoid losing data, you can use data recovery programs that can recover data from the inaccessible hard drive without altering the file attributes.

      Use Stellar Data Recovery Professional for Windows to recover files from the inaccessible hard drive or any other storage media with similar issues. You can free download this data recovery software on any latest Windows machine and begin scanning the formatted or erased hard drive for your data.

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      You can select specific volume giving you access denied error. Once you select the volume, click on Scan button to initiate scanning process. Here is the video to show how you can recover the lost data:

      2. How to Fix this Error via Manual Ways?

      a) For Windows 10

      If you are running Windows 10 then follow below steps to access your inaccessible drive:

      • Right-click on the inaccessible drive.
      • Now go to the ‘Properties’ section.
       windows 10 access denied
      • Select the ‘Security’ and click on the ‘Edit’ button.
      windows 10 property section
      • The “Permissions for New Volume (E:)” dialog box appears, as shown in the figure below. Click the ‘Add’ button to continue.
      permission for new volume dialog box
      • Add a new user named ‘Authenticated User’ and Click ‘OK’.
      • From the permission section, give ‘full control’ to newly added user and click ‘OK’.
      • The dialog box will show two options: ‘Continue’ or ‘Cancel’.
      • Press Continue… and Cancel at last.
      • Now, you are done.

      b) For Windows 7

      In the case of Windows 7, you might get that error if you are running HomeGroup and have shared a root drive E:\, and finally, you have left the HomeGroup. This situation would deny you any access to the drive that was shared and would give you the following error message.

      F drive is not accessible windows 7.

      To resolve this issue, go to the Windows Explorer and follow the below mentioned steps:

      • Right-click on the inaccessible hard drive.
      • Click Properties.
      • Go to the Security tab, and then click Advanced.
      • Click ‘Edit’ by going to the Owner tab.
      • Modify the ownership of the desired account.

      Alternatively, you can also try the following option if you are not able to access any file or folder on a Windows 7 drive.

      • Right-click on the inaccessible file or folder.
      • Click Properties.
      • Select the Security tab.
      • Click your name Under Group or username. This would show you the permissions you have to access the file and folder.

      You can also try the following method:

      • Change the drive letter for an inaccessible hard drive.
      • Run the following command: chkdsk /r I:
      • Try to boot into the safe mode and access the HDD.
      • Try accessing the HDD in Windows 7 Ultimate and Home Premium.
      • You will be able to access the drive, as chkdsk command would have deleted the files that were causing the problem.

      c) For Windows Vista

      You can also face a similar kind of situation while working with Windows Vista.

      windows-vista-access-denied

      Like Windows 7, you can also check the permissions of the file or folder in Windows Vista.

      • Go to the Properties by right-clicking the file or folder.
      • Click the Security tab.
      • From usernames or Group, check the permissions you have by clicking your name.

      You can also check if the problem is due to an encrypted file or not, by following the below mentioned steps.

      • Right-click on the inaccessible hard drive.
      • Click Properties.
      • Click the General tab-> Advanced.
      • See the checkbox encrypt is selected or not.
      • If yes, then get the certificate used for encryption to open the file. The encryption certificate lies with the person who creates the file.

      You need to have an encryption key or certificates for those Windows edition in which the Encrypting File System (EFS) is not fully supported. For example, Windows Vista Starter, Windows Vista Home Basic, and Windows Vista Home Premium do not support it so that you can follow the below mentioned steps.

      • Open the Command Prompt.
      • Type Cipher.exe /d on the command prompt to decrypt the file.
      • Change the encrypted file.
      • Copy the decrypted file on your computer’s hard disk.
      • Import keys and EFS certificates.
      • Open the Command Prompt.
      • Type Cipher.exe /r to back up EFS certificates and keys.

      d) For Windows XP

      In the case of Windows XP, you might face the “Access is denied” issue if you have used an earlier version of Windows to create a volume based on NTFS file system and then installed Windows XP.

      A change in the version of the operating system changes the security ID of the user. As the security ID of the person who created the folder was different on an earlier version of the Windows, in spite of the same username and password you do not have the permission to open the folder after you perform the following steps.

      1. The actual location of the ‘My Documents’ folder has been changed before installing Windows XP professional.
      2. Install Windows XP Professional, by formatting the primary partition.
      windows XP-access-denied

      For resolution turn off the Simple File Sharing option and take ownership of the folder.

      • Open ‘My Computer’.
      • Go to Tools->Folder->View.
      • Go to Advanced Settings and clear the Use simple file sharing checkbox.
      • Click OK.
      • Right-click the desired folder for ownership and click Properties.
      • Click the Security tab.
      • Click OK on the Security message if any.
      • Click Advanced->Owner tab.
      • Click your username in the Name list.
      • Click OK.
      • In case you get an error message, click ‘Yes’.
      • Click OK.
      • Reapply the permissions and security settings.

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      About The Author

      Oliver Powell linkdin

      Oliver Powell is a Data Recovery Expert at Stellar®. He is a passionate technology blogger & content creator, He explores new applications and has deep understanding of data recovery. He has experience in Windows & Mac data recovery domain.

      194 comments

      1. My WD External for Mac is inaccessible and not showing up in the Disk Utility. The drive is formatted with HFS+ file system and have over 400 GBs of pictures, videos, music and word documents. With no response I am afraid if the hard drive can be fully recovered. How do I fix my Mac drive which is inaccessible and unresponsive?

        1. Hi Amanda,

          Thanks for writing to us!!!

          I recommend you scan WD External for Mac with Stellar Mac Data Recovery program. The software has RAW Recovery feature that supports data recovery on severely corrupt, inaccessible external hard drives and internal storage devices. With this feature you can recover Photos, Videos, Music, Archives, Documents, Applications, Text, Emails etc. To get technical help on this application, please call our Tech Support department @ 877-778-6087.

          Best Regards
          Vishal

      2. I have seen various articles such as Forums, Blogs, etc. where this software has been discussed and recommended. Being a technical guy, I want to explore this data recovery software to test it. I found that this software is not sugar-coated and is quite efficient to retrieve data at its best. Thanks for sharing the software and the blog with us…

      3. Hi,
        I have WD 1TB External HDD. It says HDD is not accesible – I tried in command prompt – chkdsk/ f f: ( Read More ) which apparently worked for many people, but not for me ( xxx segment is unreadable and time left 999:99:00). I also tried to connect my HDD in another computer or switch the USB port. Nothing helped.
        Could it be broken cable? Is there any other way to restore the data? I have really important data on my HDD including necessary documents for work etc..
        Thanks for any help 🙂
        David

        1. Hi David,

          Sorry to hear about this. Have you tried our Partition Recovery Software? If not, then try it once and share your feedback. Good Luck!!!

      4. The ‘Access is denied’ issue is one of the major problem which can be faced by any of the Windows User. I have gone through your blog and found that it is quite an informative blog which helps us in resolving the issue of ‘Access is denied’. Thanks for sharing it with us…

      5. Dear sir,
        I have loose D, E,F and G drives while using windows 10 on my laptop.It was totally hidden and and there is my resrach related data in that drives.could u plz help me in this regard?

        1. First of all, let me know what exactly happens? What was the last step you have performed before the partitions got deleted? Kindly answers the question, so that, we’ll proceed further towards the solution.

      6. I have used the software mentioned in the blog and must say, that this software is not sugar-coated as some of the software are. This software has easily recovered my 50 GB data and I didn’t feel even the time as it has superbly recovered my data. Thanks for sharing the blog with us.

      7. I have seen various forums and blogs where people are facing an issue of “Hard Drive is not accessible. Access is denied”. So, I recommended them this blog so that they can efficiently resolve their problems related to their hard drive. I am a great fan of your blogs. Thanks for sharing such a useful blog with us.

      8. As we all know, that hard drives are perplexing. They show different errors, can be failed due to several reasons and blah blah… You have very well explained the concept about the inaccessible hard drive which makes your reader more knowledgeable. Thanks for sharing the post with us…

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