5 Best Solutions to Fix iPhone Black Screen

Written By Sumona Chatterjee
Approved By Rohit Arora
Updated on 10 Apr, 2023
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Summary: The blog sheds light on 5 solutions to fix iPhone black screen of death and at the end, highlights a reliable approach to recover files just in case things go south.

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iPhone Black Screen of Death

“It goes like this. I always check my iPhone 14 within five minutes of waking up but this time the screen is completely black. I hold down the lock and home button multiple times but is of no use. Immediately I kept my phone on the charger and fortunately, it turned on but is stuck on the Apple logo for like 4 hours and nothing else. There’s more to it, I don’t have any backup of my phone and have some important documents and pictures in it. Can someone suggest to me how to fix the iPhone black screen of death but more importantly, how can I recover my data?”

-Anthony Aldo

In this particular case, there are two issues to be resolved.

To fix iPhone black screen of death
To recover all files

Black screen in iPhone arises due to software or hardware issues. Firmware modifications, dropping the iPhone on the surface, iOS upgrade/downgrade, jailbreaking it, etc., are some of the common incidents that lead to black screen errors. But these 5 effective solutions can definitely fix the iPhone black screen of death error effectively.

Five Troubleshooting steps to Fix iPhone Black Screen of Death:

Drained Battery
Crashed App
Force restart your iPhone to fix the iPhone black screen of death
Restore iPhone in iTunes
Hardware fault

Method 1: Drained battery

One of the reasons why your iPhone is stuck on black screen could be due to the drained battery. Connect your iPhone to a power adapter and then press the ‘Home’ button, wait for a few minutes till the icon appears.

Method 2: Crashed App

If the screen went black just after launching a particular app, then that app is the cause of the problem. To fix black screen of death, quickly press the ‘Home’ button twice, then swipe the screen left or right to see a list of recent apps. Swipe on that particular app to close it, and press the ‘Home’ button again to return to the home screen. Now, launch that app to check whether the issue is resolved or not.

If the issue repeats, contact the app developer (Apple support).

Method 3: Force restart your iPhone

Follow these steps to force restart your iPhone to fix the issue:

For iPhone 7/7 Plus and above: Press and hold the power and volume button for a few seconds until the Apple icon appears.

For other iOS devices: Press the Power and Home button for at least 10 seconds until the logo appears.

After the reboot, the black screen will disappear.

Method 4: Restore your iPhone via iTunes

You can restore your iPhone to Factory Settings via iTunes but doing so might wipe out all data. If you have a backup, then you’re good to go else you need to consider an iPhone data recovery software to recover lost data after the reset.

Follow these steps to reset your iPhone:

Connect your iPhone to the system and launch iTunes
Head to the Summary tab and click Restore iPhone
Proceed by clicking Restore. iTunes will fix the iPhone black screen of death error but will also erase its data

Method 5: Contact Apple Store

If all the above-mentioned methods didn’t fix the black screen of death, it is much likely a hardware issue. A Hardware fault is beyond to fix at your end, hence, take your iPhone to Apple for warranty coverage.

Reminder: These 5 methods may fix black screen of death but in the process, you may end up losing all your data. In case, you haven’t backed up your data, you can leverage Stellar Data Recovery for iPhone. A tool specifically designed to recover your lost data from your iOS device, iTunes, and iCloud backup.

Once the black screen error is fixed, run this tool and in 4 simple steps recover your data.

1. Connect your iPhone to your system and run the software

2. Select the appropriate option (Recover from iPhone, Recover from iTunes Backup, Recover from iCloud Backup, and Import file to iPhone)

3. Scan the connected device or the backup files

4. Preview files and save them at the preferred location

Try the Demo version to preview the lost data:

All Together

Now you know the 5 best solutions to fix the iPhone black screen of death error, you hold all the cards. Nonetheless, your objective is not only constrained to fixing the issue but to safeguard your data. Backing up your data will avert the disaster of data loss and just in case, you don’t have a backup, Stellar Data Recovery for iPhone works as an antidote.

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About The Author

Sumona Chatterjee

Sumona is a tech blogger, avid photographer, & technogeek with vast experience in writing about media file recovery tips and tutorials. She has over 10 years of experience in media file recovery/media file repair technology. She is passionate about Photography, Creative Designing, Music, and Exploring lesser-known destinations.

26 comments

Courtney says:

June 5, 2022 at 2:05 am

I have iPhone XR it died while on phone call I plugged it in and now my sound and everything works I can hear texts and calls coming thru just screen is like a black lit up tho and can’t even turn it off or make apple logo appear What do I do

Reply
1. Sumona Chatterjee says:
  
  June 23, 2022 at 1:35 pm
  
  Hi Courtney,
  We are sorry to hear about the condition of your iPhone XR. As you mentioned, if you cannot do a Force Restart where an Apple Logo screen appears, it seems more like a hardware issue than software. However, you can try our software- “Stellar Toolkit for iPhone” which can eventually repair the iOS of your device.
  If unsure, you may refer to this here from Apple Support for such an instance.
  I hope you get it worked up again.
  
  Reply
Roslia Santa Maria says:

April 8, 2020 at 5:15 pm

Hey, I have been facing this Black Screen issue for the last two days; after searching a lot, I finally found your blog, and after going through your blog, I was able to repair my iPhone at home. Thank you so much for sharing such useful information.

Reply
1. Sumona Chatterjee says:
  
  June 23, 2022 at 1:45 pm
  
  Hi Roslia, We always appreciate being of help to our readers. It gives us immense pleasure to come up with more resolutions for the users who face something or other such technical issues.
  
  Reply
Vick P says:

February 27, 2019 at 11:07 pm

I have 6s plus unable to fix black screen my self the way you explain after went apple store in nj they run some diagnose and unable to help this out now could you tell how do I get back data from this device if possible ?
Thanks

Reply
1. Sumona Chatterjee says:
  
  February 28, 2019 at 5:23 am
  
  Hi Vick,
  
  Please contact our support through email support[@]stellarinfo.com or call +1-877-778-6087. Thanks!
  
  Reply
Joseph Marotta says:

February 18, 2019 at 10:23 am

Hi Sumona, Thank you for sharing your methods for this issue. It’s very helpful for me. That’s totally awesome.

Reply
1. Sumona Chatterjee says:
  
  February 19, 2019 at 9:48 am
  
  Hi Joseph, Thanks! Keep reading for the next updates!
  
  Reply
Jeremy Pollack says:

November 29, 2018 at 3:24 am

I had an iPhone 5s and my phone is stuck on the black screen with the spinning circle. I had another problem too my iPhone home button does not work. What do I do?

Reply
1. Sumona Chatterjee says:
  
  November 30, 2018 at 10:10 am
  
  Hi Jeremy, It happens, maybe to calibration defect or perhaps due to dust and moisture after prolonged use.
  1. Open an app. Any default iOS app.
  2. Hold the Sleep/Wake button (Power)
  3. Now press and hold the home button till the slide goes away and you get to the home screen.
  (Now you’ll notice that the app is closed) For button you need to enable accessibility Assistive Touch.
  If you have the same issue, contact the nearest iPhone store.
  
  Reply
Jean Li says:

July 26, 2018 at 11:06 am

This tool is worth for me. I had a problem with my iPhone, unfortunately I wipe all the data. I used your iPhone Recovery software. It’s work well. I highly recommend this software!

Reply
1. Sumona Chatterjee says:
  
  July 31, 2018 at 11:34 am
  
  Hi Jean, Thanks for your support!
  
  Reply
Aly J. Yale says:

June 27, 2018 at 10:34 am

Hi, My iPhone 6 screen completely black during call without known reason. I tried to fix troubleshooting steps force restart to fix the issue. Thanks!

Reply
1. Sumona Chatterjee says:
  
  June 29, 2018 at 2:59 am
  
  Hi Aly, Thanks Keep reading and touch with our more updates!
  
  Reply
Susie centanino says:

May 25, 2018 at 10:59 am

I readout this blog, to fix the black screen problem with the help of your following methods. Thank You!

Reply
1. Harsha Alamchandani says:
  
  May 28, 2018 at 10:45 am
  
  Dear Susie, Thanks for your feedback!
  
  Reply
Warren Toman says:

April 17, 2018 at 10:58 am

Yes! Stellar Recovery for iPhone can recover lost or deleted files data from your iOS devices or iTunes/iCloud backup. And it can also fix your iOS system problem.

Reply
1. Sumona Chatterjee says:
  
  April 19, 2018 at 4:33 am
  
  Hello Warren,
  
  We feel glad that our iPhone data recovery software helps you.
  
  Please also follow us on twitter and facebook for all latest update and offers.
  
  Reply
Katrina says:

February 19, 2018 at 10:35 am

Hi My Name is Katrina Johns, I am living in Utah western state of united states..my iPhone 7 won’t work properly. To make things better, I googled where I found your blog it’s helpful for me. Thanx a lot!

Reply
1. Sumona Chatterjee says:
  
  February 20, 2018 at 10:34 am
  
  Hello Katrina,
  
  Thanks for contacting Stellar Data Recovery!
  
  We feel proud that our piece of content helps you. Thanks
  
  Reply