Outlook Inbox Not Showing All Emails – How to Fix the Issue?

The ‘Outlook not showing all emails’ issue usually occurs when there is poor or unstable internet connection. However, there could be several other reasons which may lead to this problem. This post covers the possible reasons behind the ‘Outlook not showing all emails in Inbox’ issue and the solutions to resolve this issue.

Reasons for Outlook Inbox Not Showing All Emails

There could be various reasons behind the Outlook is not showing emails issue. Some of them are covered below:

• Issues with Internet connection
• Issues with Default View Settings of Outlook folders
• Lack of space in Outlook mailbox account
• Auto Archive Settings
• Issues with PST File

How to Resolve Outlook Not Showing All Emails Issue?

You can use the solutions provided below to resolve the issue.

1. Check the Internet Connection

If your internet connection is not stable, you may not receive the emails on time. A stable internet connection is a must to ensure that you receive emails in your Outlook. You can disconnect and reconnect your internet connection and see if it is the reason behind the issue.

2. Check the Default View Outlook Settings

There may be some view settings that are causing the issue. You can try to change the view settings of your emails by following the below-mentioned steps:

• Open MS Outlook application.
• Go to View tab and click Reset View option.

• You will get a pop-up to confirm the change: “Are you sure you want to reset the view ‘Compact’ to its original settings”. Click Yes.

• This will reset your Outlook email view settings.
• Now, go to Outlook inbox and click Send/Receive option to check if you are receiving the emails.

3. Disable the Auto Archive Settings

If you’ve enabled the Auto Archive option, it may also cause the Outlook not showing emails in Inbox issue. To disable this option, follow the below-mentioned steps:

• Launch your MS Outlook application.
• Navigate to the Inbox option and right-click on it.
• Further, click Properties. This will open a new window of Inbox Properties.

• Herein, select the option ‘Do not archive items in this folder’ and click OK.

4. Create Space in Outlook Mailbox

You may have a lot of space consumed by unnecessary emails in your mailbox account. Hence, you should clean it to make space for new emails. To do so, follow the below-mentioned steps:

• Launch MS Outlook application and navigate to File > Info > Cleanup Tools > Mailbox Cleanup.

• You can choose among the different options, such as ‘View Mailbox Size – to help you view the occupied space ’, ‘Find items older than’, ‘Find items larger than’ etc., to clean up your mailbox.

• Further, go to MS Outlook and click Send/Receive to check if you are now receiving the emails.

5. Re-add the Outlook Account

Sometimes, there’s an issue with your email account, which is not letting emails appear in the Inbox. You can try to remove and re-add your Outlook account. For this, follow the steps provided below:

For Removing the Outlook Account

• Launch MS Outlook and navigate to File > Info > Account Settings > Account Settings.
• In the new window, choose the account you want to delete and select Remove.
• In the next prompted window, confirm that you wish to delete the email account by clicking Yes.

For Adding the Outlook Account

• Launch Control Panel and go to User Accounts > Mail option.
• Choose the Email Accounts option in the mail set-up dialog box.
• This will launch the Account Settings dialog box.
• Herein, click New to open Add Account window.
• Now, add your email account details and click Next to add the new email account.

6. Check the PST File

When your PST file becomes corrupt, you may face various issues with your MS Outlook account, including the Outlook not showing emails in inbox issue. In such a case, you can use the Inbox Repair Utility (Scanpst) in MS Outlook to repair the corrupt PST file. The default location of the Scanpst.exe is:

C:\Program Files\Microsoft Office\Office1X

After locating this utility, follow the below steps:

• Double-click on Scanpst.exe to open.
• Choose the PST file in your system. The tool will scan the file for errors.
• If the errors get displayed, click Repair to fix them.

Note: Scanpst may not able to repair severely corrupted PST file and also fileswith more than 2 GB in size.

Since Scanpst.exe has a limited capability, you can use a third-party PST repair tool to repair the file and recover your data. The well-known PST repair tool – Stellar Repair for Outlook can help you to repair severely corrupted PST file of any size. The software scans the PST file and recovers all the data. You can have a preview of the recovered data before saving it. You can save the data in different formats, like PST, EML, RTF, HTML, etc.

To know how to repair PST file using Stellar Repair for Outlook, see the video below:

Read More: How to fix Outlook not Showing Content or Text?

Conclusion

In this post, we have mentioned the solutions to resolve the ‘Outlook Inbox not showing all emails’ issue. You can try any of the methods provided above to fix this problem. In case the issue is caused due to corrupted PST file, you can use Stellar Repair for Outlook. The software is compatible with MS Outlook 2019, 2016, 2013, and older versions. You can use the demo version of the software. Once you are satisfied with the outcomes, you can purchase it.

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About The Author

Saba Zehra Rizvi

Saba Zehra Rizvi is Content Team Lead at Stellar. She specializes in providing solutions for issues related to Outlook, Excel, Access, and SQL. She also has a knack for writing process-based blogs, articles, and knowledge base on file conversion tools, such as GroupWise, OLM, NSF, MBOX and others. She also guides her team on strategizing the content and time management