Error codes occur whenever there is something wrong with the application or with OS files. The 0xc00000e5 is one such common error that many Windows 11/10 users have encountered. This error code is generated due to multiple reasons, out of which, an abnormally behaving antivirus is one. Let’s read further and see what this error is all about.
What is the 0xc00000e5 Error Code?
Error code, the 0xc00000e5 usually pops up with a message stating – “The application was unable to start correctly.”
Affected users have reported encountering this error message when they try opening an application. This error causes the application to fail to launch and displays the above-mentioned message.
Why the 0xc00000e5 Error Occurs?
It’s not easy to circle out one possible cause of this error as there are many. The main culprit is said to be the third-party antivirus from Comodo or AVG. These antivirus tools block the application that you are trying to launch as a threat. Listed below are some more reasons that could possibly cause the frustrating 0xc00000e5 error message to generate –
- Application is unable to access the required system files as they might be missing or corrupted
- Multiple antivirus software running simultaneously
- Windows Defender preventing the application from launching
Methods to Fix the 0xc00000e5 Error Message
Now that we know what the 0xc00000e5 error code is and what causes it to occur, let’s look at some methods that we can employ and get rid of this pesky error.
Method 1: Scan for Malware
Viruses and malware hiding in your computer can alter system files or damage applications or data, which could lead to the generation of error codes like the 0xc00000e5 on your screen. Malware attack can also lead to data loss and corruption. If you see an error message like this, the first thing you should do is scan your whole computer for viruses. You can use Windows Defender for this or any reliable third-party antimalware tool.
Method 2: Disable AVG and Comodo Security Software
As mentioned earlier, the error 0xc00000e5 can occur due to an issue with AVG or Comodo antivirus installed on your computer. If you have recently installed either of the two or updated them and started receiving the error message, there could be a possible issue with the antivirus software. You can disable the antivirus temporarily and then try launching the problematic application.
If this works for you, you should move ahead to the next method and learn to exclude the application files from the security scans of these antimalware.
Method 3: Exclude Application Files in Antivirus
All the latest malware now allow users to add exceptions to certain files and exclude them from the security scan. This allows them to safely launch the applications without raising a red flag. You can also do something like this in AVG or Comodo antivirus, whichever is installed on your computer.
You can find instructions to add inclusion in antivirus on the official support pages of both Comodo and AVG antivirus.
Method 4: Disable Windows Defender or Safelist the Problematic Application
Safelisting is another way of excluding the applications that are causing the 0xc00000e5 error code to pop up on your Windows computer.
If you use a third-party antivirus or Windows Defender and are comfortable in temporarily disabling them, do it and then try launching the app. However, if you are unsure of disabling the antivirus, you can add the application to the safelist. This will make sure every time you launch the app, the antivirus will allow it through the firewall and thus avoid the 0xc00000e5 error popping up on your screen.
Method 5: Run the Application as an Administrator
Sometimes, there are applications that require certain privileges like administrator rights to run properly. Insufficient rights could prevent the application from launching and thus show error messages like the 0xc00000e5.
You can avoid this annoying error pop up by launching the application using administrator rights. Here’s how you can do this –
- Locate the problematic application’s executable file or shortcut (present on the desktop).
- Right-click on it and then click on Run as administrator.
- Proceed with launching the app by clicking on Yes in the confirmation prompt.
Doing so will launch the application with administrator rights.
Other notable fixes that you can employ and fix the 0xc00000e5 error message –
- Update OS
- Update device drivers
- Use CHKDSK and SFC to scan for bad system files
Expert Data Care Solution
The methods mentioned above in the article can help you fix the 0xc00000e5 error message on your Windows 11/10 PC. However, if this error is preventing you from accessing your data or is causing your computer to crash randomly, there is a chance of data loss.
In such a way, a professional data recovery software like Stellar Data Recovery Professional can be used at your disposal. This software can easily rescue your data from such error-riddled computers and storage drives.
Stellar Data Recovery Professional uses powerful data recovery algorithms to recover any type of missing or lost file from any storage device like HDDs, SSDs, etc. The software works in case of accidental deletion, formatting, malware attack, system crash, and more. In case of a crashed or unbootable computer due to error 0xc00000e5, the software allows users to create a bootable media recovery tool for performing data recovery.
Final Words
The 0xc00000e5 error code has affected many Windows 11/10 users around the globe. This error message is displayed when an application fails to launch. Be it launching an application or running a video game, system errors have the potential to hamper our workflow. We hope that the methods mentioned in this post helped you fix the 0xc00000e5 error code displayed on your screen. Let us know your thoughts below.
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