Table of Content
    Windows Data Recovery- Professional

    Causes, Symptoms & Fixes for Hard Disk Failure- Find Easy Steps to Recover Data


    Table of Content

      Hard drives are important storage drives for data transfers and backup operations. However, due to corruption or system error, your hard drive may stop working or fail completely.

      A hard drive failure can have different causes, including system corruption, file system errors, etc. Before failing, the hard disk may show different signs and symptoms that must be addressed promptly to prevent critical data loss. Users can fix a damaged or failed hard drive by identifying the reasons behind the problem and ensuring its timely repair and recovery.

      Here, we discuss the major causes behind hard drive failure and its common indications. You will also learn how to recover data in such a scenario.

      Major Reasons for Internal or External Hard Disk Failure

      A hard drive failure occurs after bad sectors accumulate in the disk due to aging or a sudden crash. This may result in irrevocable damage to the disk platter surface, ultimately causing permanent data loss in most cases. If you have a backup of your drive, your data will be safe even if the drive fails. However, in case of backup unavailability, recovering data from a crashed or failed hard drive as soon as possible becomes essential.

      Some of the major reasons for hard drive failure include:

      Worst Reasons for Internal/ External Hard Disk Failure

      1. Firmware Faults

      Firmware bugs or physical damage to the disk platter can damage the firmware and lead to hard drive failure. The reasons behind firmware faults include improper power supply, virus attack, accidental shutdown, interruption during firmware upgrades, or manufacturing faults. You might observe the following symptoms, usually with a brand new hard disk:.

      Symptoms:                   

      • Drive freezes at startup.
      • The system can’t detect or identify the hard disk at all.
      • The system fails to boot or hang up during the booting procedure.

      Solution:

      Users can contact the hard disk manufacturer and ask for Return Authorization (RA), but the disk needs to be under warranty. However, manufacturers generally don’t provide any guarantee regarding the safety of your data. For more information, please refer to the warranty-cum-guarantee policy provided by the manufacturer. Further, to recover your data in case of hard drive failure, we recommend using a professional data recovery tool.

      2. Electronic Failure or Power Surge

      A sudden spike or drop in the voltage provided to the hard drive can severely damage its components and even render it irreparable. This happens when you use an unreliable power source or there is a frequent interruption in the flow of electricity

      Symptoms: 

      • Sudden startup failure
      • System BIOS can’t detect the hard drive
      • The hard drive isn’t able to spin up.

      Solution: Make sure that the system hardware is getting a proper power supply. You can fix this error by using UPS from a trusted brand. Also, turn off your system properly when not in use

      3. Overheating

      This error may occur due to a faulty CPU fan, improper ventilation, high-voltage power supply, high temperature, virus infection, or the development of bad sectors. These reasons can heat up the hard drive components, make its elements expand in size, and cause the head of the hard drive to come in contact with the disk platter. This leads to a head crash and a subsequent hard disk failure.

      Symptoms:                                

      • Your system frequently reboots or freezes
      • Fans are either moving too slowly or not at all
      • Your system hardware is making clicking sounds or noise
      • Your system gets heated soon after starting

      Solution:

      Ensure that the CPU fans are working properly. Double-check that sufficient cooling is delivered to the processor and peripherals. You can also try applying thermal paste between the heat sinks of the CPU fan to make it run smoothly.

      4. Mechanical Failure

      Mechanical failure in your hard drive can be caused by moving parts, malware or virus attacks, bad sectors, improper power supply, and other reasons. These reasons could lead to hard drive failure or damaged and/or corrupted data.

      Earlier, several rootkit viruses were introduced that used to become active with system boot-up. They used to corrupt the system’s functioning at the BIOS level. However, Windows’ latest versions (8/10/11) can now efficiently detect and remove such malware using UEFI technology.

      Symptoms:                                                                                

      • Total system freeze
      • Grinding or clicking sounds from the hard drive
      • Files & folders become invisible or corrupt
      • Appearance of black screen while booting

      Solution:

      You must update your system daily or weekly. Keep your antivirus software updated and scan your computer to analyze malicious activities or virus attacks. Replace your hard drive every 3 to 4 years.

      5. Corrupted System Files

      The use of malicious or faulty apps, accidental closure of running programs, unethical ways of shutting down the PC, power surges, etc., are reasons that lead to system file corruption and cause the hard disk to stop working or crash.

      Symptoms:                                                

      • The files become corrupt or damaged.
      • The hard drive is inaccessible.

      Solution:

      Always shut down your PC in the standard manner. This will prevent the command kernel from powering the remaining CPU equipment. Close all the running programs before shutting down the system to avoid installing faulty software or malicious applications. You can also fix your inaccessible hard drive to recover data.

      6. Human Errors

      Human errors are the most common cause of hard disk failure. These may include modifications in the system registry settings, installation of buggy OS, alteration in system file attributes, accidental deletion of files or directories, etc. Most of these errors are hard to repair.

      Human errors might cause severe damage to the hard disk and lead to permanent data loss. Hence, proceed with the most efficient data recovery software to scan at an advanced level and recover data even from a damaged or failed hard drive.

      Data Recovery from Corrupt or Failed Hard Drive –

      Logical Reasons

      If your hard drive has failed or crashed, and you don’t have a data backup, you could lose your important files and documents. Sometimes, you may feel that the hard drive has failed, but it has only become raw or inaccessible. This can happen due to some logical reasons like software bugs, virus attacks or malware, file or system corruption, accidental deletion or format, etc. You can follow the given methods below to find out the exact reason behind the hard drive corruption or failure and also recover lost data from the drive.

      Method 1: Carefully Connect the Hard Drive

      Sometimes, when we connect the hard drive to the system, it doesn’t appear in File Explorer. It might happen if the drive is loosely connected to the port. To fix this, reconnect the hard disk carefully. If this doesn’t help either, there might be an issue with the connecting port. Remove the drive, connect it to a different system, boot that PC, and check if the hard drive is showing up now in the File Explorer. If the hard drive still doesn’t appear in File Explorer, try the following method.

      Method 2: Fix Unallocated Drive

      If the hard disk doesn’t show up in File Explorer, but shows unallocated in  Disk Management, follow the given steps to fix this error:

      1. In the Disk Management window, right-click on Unallocated drive and select New Simple Volume.

      Disk Management window

      2. In the New Simple Volume wizard, click Next.

      New Simple Volume wizard

      3. Click Next again to specify the volume size.

       specify volume size window

      4. Click Next and select ‘Assign the following drive letter.’ Choose a letter from the drop-down list, and click Next.

      Drive letter assignment window.

      5. Select ‘Format this volume with the following settings’, select the desired file system, and click Next.

      format partition window

      6. Click Finish and your hard drive is ready to use.

      disk management wizard

      Now, check whether you can access the hard drive. If the drive becomes accessible, you will still be unable to access your data as the hard drive has been formatted while resolving its unallocated state.

      You can recover your data from a formatted hard drive easily using a professional data recovery software.

      Data Recovery from Corrupt or Failed Hard Drive –

      Physical Reasons

      A hard drive can also fail or crash due to mechanical or other physical reasons. In such a case, the drive is not visible in the Disk Management; hence, data recovery would not be possible.

      You need a professional data recovery service provider to recover your data from a severely damaged, crashed, or dead hard drive.

      Tips to Prevent Data Loss from Failed Hard Drive

      Sometimes, the hard disk can crash or become dead without even making any grinding or screeching sounds. In such situations, you might even lose the chance of taking data backups on another device. Hence, follow the given tips to protect your data from permanent loss:

      • Stop using the drive when you encounter any of the symptoms mentioned in this post.
      • Unplug or remove the drive from the CPU, and keep it in a clean and safe environment.
      • Ensure no ‘hot spots’ or marks are on the external controller board.
      • You can also search and confirm that no drive parts are broken or damaged.
      • Take regular data backups, and keep a professional data recovery tool handy.
      • Take precautions while handling external drives and laptops to prevent damage due to sudden drops.

      Conclusion

      A hard drive can get easily corrupted or fail for various reasons. If you do not have data backups, you may lose important files, documents, etc. In this blog, we discussed the major reasons for hard drive failure, the signs and symptoms of disk failure, and solutions to recover lost data due to this. You may also find some useful tips to prevent data loss and hard disk failure. However, if the drive is already dead, take the help of a professional data recovery service provider to help you retrieve your data.

      If case you have any queries, please write to us in the comment section below. Stay tuned for more relevant updates!

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      About The Author

      Satyeshu Kumar linkdin

      Satyeshu is a Windows blogger and data recovery expert. He is having good technical knowledge and experience in Windows data recovery. He writes about latest technical tips, Windows issues and tutorials.

      153 comments

      1. Hi there, just became aware of your blog through Google, and
        found that it’s really informative. I’m gonna watch out for brussels.

        I’ll appreciate if you continue this in future. Lots of people will be benefited from your writing.
        Cheers!

      2. scratches on the platter then possible to recover data from hard disk
        Media Hard Disk,Desktop

        Serial No. WCC2EDC29664

        Model No. WD5000AAKX-22ERMAO,Western Digital

        1. Hello Amit,

          I recommend trying our free data recovery software (download software). If still no success, then the only option left is to visit our data recovery centers near your location.

      3. According to one of the recent survey, human errors are the biggest reason for data loss. It may be happening with anyone either children’s or adults. Insufficient information about backups makes this problem more severe. So the best option is to use data recovery service or data recovery software. The earlier one being more costly, so data recovery is an economic and better option.

        1. Hi Isla,

          Thanks for sharing your views. Yes, human errors are unavoidable. So there is no harm of using data recovery software.

      4. My external hard drive formatted with Mac OS Extended Journaled is failing SMART status and I am worried about the data that is on it. I plugged it in and Disk Utility doesn’t recognises the hard drive. I tried with other computer even a PC (using HFS explorer) but the drive didn’t get mounted. Please help me get off my important data from this external disk.

        1. Hi Ella,

          I recommend you download Stellar Mac data recovery software and scan your external hard drive with it. Software will also allow creating a disk image of the failing external hard drive which you can scan & recover. Hope this helps.

      5. Hi, I had purchased lenovo z585 one month back which comes pre-installed with windows 8. I did not create the windows recovery/ data recovery files in case it requires in future. I was enjoying Fifa 13 and PES 13 games which I bought from roadside CD vendors and those were running perfectly. However, I could not install the MS office 2013 preview version bought from same vendor. My friend downloaded the complete MS office 2013 copy from sharing websites and it worked on his samsung laptop. However, when I installed it on my laptop, the installation got completed and told me to reboot the PC. I restarted my laptop but windows could not boot from that point onwards and stuck at Lenovo logo. I tried windows automatic repair/ recovery and still could not correct the problem.
        Finally I went to service station where they identified that hard disk got failed.
        Please explain me whether installation of Office 2013 cause the hard disk failure? Is MS office installation limited to single PC? If that is the case then the problem should have come earlier only when I was running pirated games.

        Also, whenever I was playing games I used to remove battery from laptop and run them on direct power supply. I live in Mumbai so there should not be any power fluctuations. This I did to increase battery life. Is the disk failure attributable to this factor also.

        Pls help me to understand the cause of problem. Can I install the same downloaded office 2013 setup again on my new hard disk.? Awaits your response as early as possible. Thanks in advance.

        1. Pirated (Downloaded from sharing website) MS Office would suppose to be the cause behind disk failure as its downloaded from sharing website which may contains malware/trojan. Both games & removing battery while playing games looks legit to me and has very rare chances of causing your disk to fail.

          It may also possible that the manufacturer may have delivered you the Laptop with bad disk structure. I’d still recommend to avoid installing the MS Office setup and try some genuine setup available on the Microsoft official website.

      6. Hello Sir ,
        I Have Toshiba 500gb hard disk and its now 1 year old , from today its showing back up your data . hard disk failed But Pc Is Still Working
        So What Is The Problem ?????

        Please Help !!!!

      7. 2 years since I bought my laptop, and now it’s very slow. The service center guy says my hdd is getting heated,is very slow and is a sign that my hdd is failing. Will laptop hard drives fail in just over 2 years?

        1. There is not any defined time limit under which your hard disk fails. It may fail in a day or two or could continue over 1o years. I’d recommend to reset or reinstall a fresh copy of Windows and install minimum possible applications on the system. Moreover, pays your attention on Laptop heating and make sure that its not getting heated too much to avoid crashing and internal equipments damaging.

      8. Yday when i was working in laptop (2 browsers with mini clip games and media player and iTunes was running) accidentally the power button was pressed by a lil boy n few hard smash on the keyboard happened. When I tried to boot again, my windows 7 stopped proceeding further after showing starting windows. I tried to run startup repair, but in the repair windows screen my hard disk dint show windows drive and said system has errors and it started repairing, it was doing it for 3 hrs. Then I switched off and tried again, then the startup up drive selection did not come after waiting for 1hr. Then wen rebooting it said disk boot failure. Now after running diognostics it said the following error- error code 2000-0151, validation code 14636, msg:Hard Drive 0-s/n wd-wxn1A9142099, incorrect status=3E no additional sense information at first, then when i retried after one day it said
        error code 2000-0151, validation code 14636, msg:Hard Drive 0-s/n wd-wxn1A9142099, incorrect status=3E no additional sense information at first
        second, error code 2000-0123, validation code 38645 msg: memory integrity test discrepancy .
        please advise wat to do.. i need to back up or recover my files..
        is it possible?
        will the hard drive work again?

        1. Unplug and connect the failing drive to another working system through external hard drive connector and see if the system can detect it. If so, copy or save data to the local drive and replace the bad drive.

          Otherwise, you might need to see for pros help from Stellar data recovery and request them to perform a free inspection of the problem drive. Data recovery services is little costlier but worth a lot if the residing data to the drive contains precious information.

          Hope it helps!!

      9. i hv HP- pavilion G6 series 2320-tx……after purchasing it, it performed well….bt after a month….it happened so that whenever i switched on the lappy…..it shows—” SCANNING AND REPAIRING DRIVE (drivename)– 27 % COMPLETE”

        thn it checks all the drives one by one and the process starts again…..

        again it fails to switch of….i hv to forcely shut down it..!!

        what is the reason…..i am confused …..!!! pls help me out of this problem ??

        1. You’ve to disable automatic disk check using the command prompt window. Open elevated command prompt window (using administrative privileges) and type the following command and hit enter after typing a line:

          chkntfs /X F:

          Where ‘F:’ is the desired drive name that your system keeps checking all the time. If you want to stop disk check for multiple drives, just keep on adding drives like the one mentioned below:

          chkntfs /X F: G: H:

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