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    Windows Data Recovery- Professional

    Causes, Symptoms & Fixes for Hard Disk Failure- Find Easy Steps to Recover Data


    Table of Content

      Hard drives are important storage drives for data transfers and backup operations. However, due to corruption or system error, your hard drive may stop working or fail completely.

      A hard drive failure can have different causes, including system corruption, file system errors, etc. Before failing, the hard disk may show different signs and symptoms that must be addressed promptly to prevent critical data loss. Users can fix a damaged or failed hard drive by identifying the reasons behind the problem and ensuring its timely repair and recovery.

      Here, we discuss the major causes behind hard drive failure and its common indications. You will also learn how to recover data in such a scenario.

      Major Reasons for Internal or External Hard Disk Failure

      A hard drive failure occurs after bad sectors accumulate in the disk due to aging or a sudden crash. This may result in irrevocable damage to the disk platter surface, ultimately causing permanent data loss in most cases. If you have a backup of your drive, your data will be safe even if the drive fails. However, in case of backup unavailability, recovering data from a crashed or failed hard drive as soon as possible becomes essential.

      Some of the major reasons for hard drive failure include:

      Worst Reasons for Internal/ External Hard Disk Failure

      1. Firmware Faults

      Firmware bugs or physical damage to the disk platter can damage the firmware and lead to hard drive failure. The reasons behind firmware faults include improper power supply, virus attack, accidental shutdown, interruption during firmware upgrades, or manufacturing faults. You might observe the following symptoms, usually with a brand new hard disk:.

      Symptoms:                   

      • Drive freezes at startup.
      • The system can’t detect or identify the hard disk at all.
      • The system fails to boot or hang up during the booting procedure.

      Solution:

      Users can contact the hard disk manufacturer and ask for Return Authorization (RA), but the disk needs to be under warranty. However, manufacturers generally don’t provide any guarantee regarding the safety of your data. For more information, please refer to the warranty-cum-guarantee policy provided by the manufacturer. Further, to recover your data in case of hard drive failure, we recommend using a professional data recovery tool.

      2. Electronic Failure or Power Surge

      A sudden spike or drop in the voltage provided to the hard drive can severely damage its components and even render it irreparable. This happens when you use an unreliable power source or there is a frequent interruption in the flow of electricity

      Symptoms: 

      • Sudden startup failure
      • System BIOS can’t detect the hard drive
      • The hard drive isn’t able to spin up.

      Solution: Make sure that the system hardware is getting a proper power supply. You can fix this error by using UPS from a trusted brand. Also, turn off your system properly when not in use

      3. Overheating

      This error may occur due to a faulty CPU fan, improper ventilation, high-voltage power supply, high temperature, virus infection, or the development of bad sectors. These reasons can heat up the hard drive components, make its elements expand in size, and cause the head of the hard drive to come in contact with the disk platter. This leads to a head crash and a subsequent hard disk failure.

      Symptoms:                                

      • Your system frequently reboots or freezes
      • Fans are either moving too slowly or not at all
      • Your system hardware is making clicking sounds or noise
      • Your system gets heated soon after starting

      Solution:

      Ensure that the CPU fans are working properly. Double-check that sufficient cooling is delivered to the processor and peripherals. You can also try applying thermal paste between the heat sinks of the CPU fan to make it run smoothly.

      4. Mechanical Failure

      Mechanical failure in your hard drive can be caused by moving parts, malware or virus attacks, bad sectors, improper power supply, and other reasons. These reasons could lead to hard drive failure or damaged and/or corrupted data.

      Earlier, several rootkit viruses were introduced that used to become active with system boot-up. They used to corrupt the system’s functioning at the BIOS level. However, Windows’ latest versions (8/10/11) can now efficiently detect and remove such malware using UEFI technology.

      Symptoms:                                                                                

      • Total system freeze
      • Grinding or clicking sounds from the hard drive
      • Files & folders become invisible or corrupt
      • Appearance of black screen while booting

      Solution:

      You must update your system daily or weekly. Keep your antivirus software updated and scan your computer to analyze malicious activities or virus attacks. Replace your hard drive every 3 to 4 years.

      5. Corrupted System Files

      The use of malicious or faulty apps, accidental closure of running programs, unethical ways of shutting down the PC, power surges, etc., are reasons that lead to system file corruption and cause the hard disk to stop working or crash.

      Symptoms:                                                

      • The files become corrupt or damaged.
      • The hard drive is inaccessible.

      Solution:

      Always shut down your PC in the standard manner. This will prevent the command kernel from powering the remaining CPU equipment. Close all the running programs before shutting down the system to avoid installing faulty software or malicious applications. You can also fix your inaccessible hard drive to recover data.

      6. Human Errors

      Human errors are the most common cause of hard disk failure. These may include modifications in the system registry settings, installation of buggy OS, alteration in system file attributes, accidental deletion of files or directories, etc. Most of these errors are hard to repair.

      Human errors might cause severe damage to the hard disk and lead to permanent data loss. Hence, proceed with the most efficient data recovery software to scan at an advanced level and recover data even from a damaged or failed hard drive.

      Data Recovery from Corrupt or Failed Hard Drive –

      Logical Reasons

      If your hard drive has failed or crashed, and you don’t have a data backup, you could lose your important files and documents. Sometimes, you may feel that the hard drive has failed, but it has only become raw or inaccessible. This can happen due to some logical reasons like software bugs, virus attacks or malware, file or system corruption, accidental deletion or format, etc. You can follow the given methods below to find out the exact reason behind the hard drive corruption or failure and also recover lost data from the drive.

      Method 1: Carefully Connect the Hard Drive

      Sometimes, when we connect the hard drive to the system, it doesn’t appear in File Explorer. It might happen if the drive is loosely connected to the port. To fix this, reconnect the hard disk carefully. If this doesn’t help either, there might be an issue with the connecting port. Remove the drive, connect it to a different system, boot that PC, and check if the hard drive is showing up now in the File Explorer. If the hard drive still doesn’t appear in File Explorer, try the following method.

      Method 2: Fix Unallocated Drive

      If the hard disk doesn’t show up in File Explorer, but shows unallocated in  Disk Management, follow the given steps to fix this error:

      1. In the Disk Management window, right-click on Unallocated drive and select New Simple Volume.

      Disk Management window

      2. In the New Simple Volume wizard, click Next.

      New Simple Volume wizard

      3. Click Next again to specify the volume size.

       specify volume size window

      4. Click Next and select ‘Assign the following drive letter.’ Choose a letter from the drop-down list, and click Next.

      Drive letter assignment window.

      5. Select ‘Format this volume with the following settings’, select the desired file system, and click Next.

      format partition window

      6. Click Finish and your hard drive is ready to use.

      disk management wizard

      Now, check whether you can access the hard drive. If the drive becomes accessible, you will still be unable to access your data as the hard drive has been formatted while resolving its unallocated state.

      You can recover your data from a formatted hard drive easily using a professional data recovery software.

      Data Recovery from Corrupt or Failed Hard Drive –

      Physical Reasons

      A hard drive can also fail or crash due to mechanical or other physical reasons. In such a case, the drive is not visible in the Disk Management; hence, data recovery would not be possible.

      You need a professional data recovery service provider to recover your data from a severely damaged, crashed, or dead hard drive.

      Tips to Prevent Data Loss from Failed Hard Drive

      Sometimes, the hard disk can crash or become dead without even making any grinding or screeching sounds. In such situations, you might even lose the chance of taking data backups on another device. Hence, follow the given tips to protect your data from permanent loss:

      • Stop using the drive when you encounter any of the symptoms mentioned in this post.
      • Unplug or remove the drive from the CPU, and keep it in a clean and safe environment.
      • Ensure no ‘hot spots’ or marks are on the external controller board.
      • You can also search and confirm that no drive parts are broken or damaged.
      • Take regular data backups, and keep a professional data recovery tool handy.
      • Take precautions while handling external drives and laptops to prevent damage due to sudden drops.

      Conclusion

      A hard drive can get easily corrupted or fail for various reasons. If you do not have data backups, you may lose important files, documents, etc. In this blog, we discussed the major reasons for hard drive failure, the signs and symptoms of disk failure, and solutions to recover lost data due to this. You may also find some useful tips to prevent data loss and hard disk failure. However, if the drive is already dead, take the help of a professional data recovery service provider to help you retrieve your data.

      If case you have any queries, please write to us in the comment section below. Stay tuned for more relevant updates!

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      About The Author

      Satyeshu Kumar linkdin

      Satyeshu is a Windows blogger and data recovery expert. He is having good technical knowledge and experience in Windows data recovery. He writes about latest technical tips, Windows issues and tutorials.

      151 comments

      1. i bought my laptop 8 months back . its working is slow then i gave it to the service center so they formatted my sysstem but i dint get any change with it so again i had given it for servicing they said that my Hard disk drive is corrupted. is it really true. will it be fine if i will replace with new drive?????`

        1. Yeah, it may possible that the drive is failing and gives you freezes even after the fresh OS installation. Don’t forget to copy/move all your important data before finally replacing the drive.

      2. Hi i was recovering my data back from stellar. suddendly the pc went off due to power failure. now when i go to data back up again yo recover the those folders they aren’t there …. what should i do . please help asap

        1. You’ve to rerun the drive scan process and only then, you may able to recover data. This time, make sure that you’ve backup power supply to avoid following the same steps again due to power failure or some
          other kind of damages.

          For recovery at any later time, create image of the problem drive and perform recovery using the same at your convenient time and place.

      3. Hai…i have a Sony lap…1 week before am just opened the mat lab software..suddenly it indicates not responding…i tried lot but i can’t recover…in shop they told we too don’t know Wat’s the problem…they said me to change the OS from Sony service center…i don’t know Wat’s the problem…could you give me the reason for why it is corrupted??…

        1. Download latest vers. of MatLab software as your current OS might treats it as an outdated program. Vice versa, you may have needed to upgrade all your system drivers to get this program running properly. To find updated drivers for the system, kindly found the manufacturer instructions on their website and download drivers from there.

      4. My os was crashed and when i was trying to reinstall the win7 it is showing that windows cannot install the drive may fail soon.

        1. Seek another hard drive for immediate replacement as the current drive has failing equipment’s and may soon become completely dead. Remove and connect it externally to another working computer, if it has some mission critical files that you want to recover.

      5. hi I am in serious need of ur help!!!
        I have a desktop which I bought 4 yrs ago with a core i7 processor and dx58so chipset… the problem is that within these 4 years I have replaced my harddisks 6 times and even tried 2 ssds out of which one crashed on day one and the other within one month!!! other than that no other problems in my computer until now… And regarding usage… I use my system heavily (say 12 – 16 hrs per day)… could this be an smps problem… if so how to check it and if not where else could be the problem??? need serious help!!!

        1. Download and install Core Temp, a free utility to lets you check the CPU temperature.Read More

          It’ll also show the standard temperature for various hardware equipments. If anything has temperature beyond that, could cause the problem you’re facing over time.

          Moreover, check and make sure that CPU fans are running well and cooling system up to the mark.

      6. While working on the desktop at home, computer gets into hang mode & than suddenly re-started. On re-starting, hard disk is not getting detected and giving following error: “this product is covered by one or
        more of the following patents…’ and under it it says ‘realtek pcie gbe family controller series’ and under it ‘pxe-e61: media test failure, check cable and under it ‘pxe-mof: exiting pxe rom’…”.

        However next day in the morning, hard disk is detected & work normally. After few hours of working same problem is repeated. This is going on since a week time. I don;t know what could be the issue, as next day it works absolutely fine for an hour & again goes into hang mode & HD stop detecting.

        1. The hard drive has started failing and may become completely dead at any moment of time. Try to copy/move all your important data as soon as you can to avoid data loss circumstances. To confirm, remove and connect the problem drive to another computer and run hard drive health status check utility such as Seagate Sea tools, available for free and can be download from here

      7. my hard disk give a sound like “kichik kichik” at that time the hdd give no response but when the sound is not occur then there are no problem it works properly, already 3 hard disk replace due to same problem, actually i burn a disk by iso after that the problem is occur, now if i burn a disk by nero then shutdown the computer and the hard disk not response, my processor core i3, 2 gb ram, 512 mb graphics card, 500gb seagate sata barracuda hard disk and os is windows 7. now what i do?????

        1. See if there is not any power issues or ensure yourself that you’re using reliable power supply as bad power outcomes would cause internal parts of CPU to stop functioning properly or damages hard equipment.
          Why you’re using iso creator software, could you please explain it in brief?

      8. My system freezes for a few minutes when am watching a movie or listening music and returns normal .. I tried out MEMTEST , it did not show any errors , would this be a case of failing harddrive ? I've two harddrives now. The old one did have issues , it was restarting every now and then , so i placed a new one , but still the old harddrive is connected in my pc…

        1. Clearly, the old hard drive has failing symptoms and require immediate replacement. Backup or copy entire data from the old hard drive to new one and then destroy the old hard drive carefully.

      9. Sorry for my English, Im From Phillipines, I have a problem with Acer extensa 4630z , I format and reintall my OS, Then After I shutdown, I turn it On after An hour, Hdd Corrupt and All data Loss Plx Help, 

        1. Did you get any sort of signs or error messages regarding hdd corruption? If so, what is it?
          I’d recommend you to swap out the current hdd and connect it externally through USB adapter to another laptop or PC and see if the system allows you to navigate around the drive locations. If everything goes well, you might able to save data from the problem device to any local hard drive location.

          Frankly speaking, if the hdd is really suffering from corruption and the laptop doesn’t recognizes it at all, you’d be in serious trouble as your hdd required to be delivered in pros hands to perform recovery in clean room environment, which is off course a little costlier.

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